1st Choice Collision - Alvin
In operation 4 years.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Very much so!
Repair Quality - 5.0/5.0 -
They did an excellent job and even got it back earlier than expected! I’d refer them to anyone! Very professional and kept me informed the whole time!
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Fast turnaround + communication + quality = success. I will definitely recommend you guys going forward
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
My Experience - 5.0/5.0 -
Job well done. Car repair looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I noted that the fender on the left side did not fully fit. I took it back and the shop was able reinstall the fender and eliminate the problem. My compliments got the speedy correction of the problem.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice work, I liked the almost daily email updates. Staff was friendly and made getting my truck fixed an easy experience
My Experience - 5.0/5.0 -
They were great about keeping me updated about their timetable in the fixing it process, and lived up to their promises. I was also briefed regularly about the progress being made. From the desk clerks, to the manager, they were all polite, gracious, and answered clearly our questions about other future needs of our vehicle. We would gladly recommend their services to others.
Likely to Recommend - 5.0/5.0 -
there was no hidden cost
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Glob of paint on the hood took longer than I was told broken phone holder on dash not replacing panel like I was told
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You wouldn't care if I told you
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work
Customer Service - 5.0/5.0 -
Great job all around and very professional
Returned Clean
My Experience - 5.0/5.0 -
This is my second car I have had fixed at 1st choice. They were professional and my cars look great! If I need repairs done I will go there. They kept me posted on when my car would be fixed also.
Likely to Recommend - 5.0/5.0 -
Pleasant experience
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0 -
Very friendly and professional
My Experience - 5.0/5.0 -
good communication via text this time...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
went great, everyone I talked to was great, professional, etc. very happy with the service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
A triangular plastic piece on the front of the bumper was not in properly, and I had to superglue it to keep it in place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Attention to detail. Great communications and customer service.