1st Choice Collision - Alvin
In operation 4 years.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Lack of communication. Dropped of 10/10/2022 and was told it would be a week. When i called to check on it I was told it was in paint, and just needed to be double checked. I was told it would be ready on Monday. Several days past Monday I called again to get an update. I was given the same status update, that it would be ready the following Monday. Finally on 10/26/2022 I was notified that it was ready. When I picked it up I had to ask for the plug caps that are use when a tailgate is removed. The guy had no idea what I was talking about, until I showed him one out of the accessory bag. He then went to the back and found them. Paint matched was perfect. I wish I could say the body work is perfect. If you sky line across you can see some imperfections in the work. Then to top it off. The only reason I used 1st choice was it was Ron Carter when I dropped my tailgate off. I got cheated out of Ford reward points due to the take over.
Repair Quality - 1.5/5.0 -
Lack of communication. Dropped of 10/10/2022 and was told it would be a week. When i called to check on it I was told it was in paint, and just needed to be double checked. I was told it would be ready on Monday. Several days past Monday I called again to get an update. I was given the same status update, that it would be ready the following Monday. Finally on 10/26/2022 I was notified that it was ready. When I picked it up I had to ask for the plug caps that are use when a tailgate is removed. The guy had no idea what I was talking about, until I showed him one out of the accessory bag. He then went to the back and found them. Paint matched was perfect. I wish I could say the body work is perfect. If you sky line across you can see some imperfections in the work. Then to top it off. The only reason I used 1st choice was it was Ron Carter when I dropped my tailgate off. I got cheated out of Ford reward points due to the take over.
Customer Service - 1.0/5.0 -
Lack of communication. Dropped of 10/10/2022 and was told it would be a week. When i called to check on it I was told it was in paint, and just needed to be double checked. I was told it would be ready on Monday. Several days past Monday I called again to get an update. I was given the same status update, that it would be ready the following Monday. Finally on 10/26/2022 I was notified that it was ready. When I picked it up I had to ask for the plug caps that are use when a tailgate is removed. The guy had no idea what I was talking about, until I showed him one out of the accessory bag. He then went to the back and found them. Paint matched was perfect. I wish I could say the body work is perfect. If you sky line across you can see some imperfections in the work. Then to top it off. The only reason I used 1st choice was it was Ron Carter when I dropped my tailgate off. I got cheated out of Ford reward points due to the take over.