1st Choice Collision - Alvin
In operation 4 years.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
So very glad I ended up here at 1st Choice Collision! They are wonderful with their communication and go above and beyond!!!! I’ll recommend them to EVERYONE!
My Experience - 5.0/5.0 -
Great job and communication on progress was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had a small scratch that was not part of the accident but it was right next to it. I told the manager I would really like to get that repaired as well,even if i had to pay out of pocket. No one ever contacted me to ask me about that. The work was about a 7 but your customer service really sucks. Will not be going back or recomending you guys moving forward.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely love 1st choice.
Repair Quality - 5.0/5.0 -
I would like to take a moment to thank this special team at first choice collision. Absolutely top notch customer service and great work on my car. From beginning to end I was taken care of always keeping me updated. I wish I could remember her name at front desk. She was so knowledgeable and helpful she made my experience feel flawless and pleasant. They even cleaned my car when it was time to be picked up. I would highly recommend first choice collision to anyone. Thx 1st choice..
Customer Service - 5.0/5.0 -
Again I wish I could remember her name at the front desk but she was a blessing to work with very knowledgeable and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very impressed and thankful that 1st choice Collision Repair finished our daughter's car quickly and they did a fantastic job.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Customer Service! Went above and beyond for us.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All questions were answered.
Likely to Recommend - 5.0/5.0 -
I will tell everyone about them.
Repair Quality - 5.0/5.0 -
There the best I love them they do a great job.
Customer Service - 5.0/5.0 -
There always nice ready to help.
My Experience - 5.0/5.0 -
Fast and friendly. Kind and compassionate. Car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new. I love it.
Customer Service - 5.0/5.0 -
Answered all my questions when asked
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best collision/repair shop I have dealt with in town.
Repair Quality - 5.0/5.0 -
The car looks even better than before the crash. Only had to replace one headligt but they buffed the other one so it was not all faded. I was asking for them to purchase another but they said they could make the old one look as good as new and they did.
Customer Service - 5.0/5.0 -
The front desk person was very knowledgeable and has excelled customer service skills. The manager was very personable and worked with me to get a few extra items fixed.
My Experience - 5.0/5.0 -
Looks like brand new again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was so easy
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looked and drove was like a new vehicle. Service was also first class with frequent updates on the work being done. I would highly recommend this shop to anyone needing vehicle repairs.