1st Choice Collision - Alvin
In operation 4 years.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Always great service highly recommend
My Experience - 5.0/5.0 -
Ashley in the front office was very helpful and informative.
Likely to Recommend - 5.0/5.0 -
The vehicle repairs look good.
Repair Quality - 5.0/5.0 -
Ashley in the front office was very helpful and kept me updated on the status of my vehicle repairs. So far I have had my vehicle for a week and it is running smoothly.
Customer Service - 5.0/5.0 -
Ashley was great
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
services on repair was good
Customer Service - 3.0/5.0 -
communication was lacking was given unsure updates on the status of vehicle when ever i called!
My Experience - 5.0/5.0 -
The lady at the desk was very nice and explained how everything would happen. She said that the parts had been ordered and she would call when they arrived. She called and asked me to bring the truck back so the repairs could be completed. I left the truck on Monday and she called and said the repairs had been completed and the truck was ready to be picked up on Friday.The truck looks great and l am very pleased.Through out the week she would contact me to let me know how things were going.She did an excellent job.I am pleased with the repairs and the way she handled everything. Great job.Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and great job on repairs.
My Experience - 5.0/5.0 -
Constant updates on progress, status and changes eas definitely appreciated. Service was professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly service and easy to navigate with no problems
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the time I dropped my car off until the time I picked it up, Ashley (front desk) was so nice and kind. She answered all my questions and with a smile. I was constantly updated on what was going on with my car and it was done a day ahead of schedule, which I was shocked and so pleased with. My experience was wonderful and will recommend anyone with car needs to see them. Thank you again for doing such an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job repairing my car.
Customer Service - 5.0/5.0 -
Very nice and professional. Ashley was very welcoming and kind.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and fast return, thank you
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Excellent communication excellent service
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
Great and fast service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ashley was very patient and reassuring regarding the job that would be done on my vehicle. She has just a pleasant personality.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff provided excellent communication and my vehicle was completed early.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ashley helped me so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m extremely happy with the repair . Great job. Ashley was always upbeat and helpful. She really made the whole process easy. Thanks to all of the workers at 1st Choice..
Customer Service - 5.0/5.0 -
Ashley did a fantastic job of making the process so easy.
Returned Clean
My Experience - 5.0/5.0 -
I like that you want to pass it along to the workers! They deserve to hear they did a great job. :)