AC Automotive - West Hartford

4.9 (30reviews)
100%
1072 New Britain Avenue,  West Hartford,  CT  06110
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Shop AssistantSparkles

In operation 41 years.

At AC Automotive Powered by VIVE, we provide superior service to our valued customers throughout the West Hartford area. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (30)

My Experience

Thanks for the excellent communication and customer service!

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Returned Clean

My Experience

Lovely team, beautiful job!

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Really happy with the service. I always knew what was happening — regular updates along the way, and a clear rundown at the end of what was done. Would definitely come back!

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My Experience

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Repair Quality

Very nice job fixing my car

Customer Service

My Experience

I had an excellent experience with AC Automotive! From start to finish, everyone was professional, friendly, honest, and very helpful. They did a wonderful job with my repair, explained everything clearly, and made sure everything was done correctly. I truly appreciate the great customer service and attention to detail.

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From the moment we contacted A C Automotive we were put at ease beginning with Laurie and her polite, positive manner. She explained everything for us and introduced us to fellow workers and the role they would play in our repair like Pete and I believe one of the owners. They did a marvelous job on our car. Considering we weren't even "in" our car (it happened in the parking lot at Costco) when it was hit it turned into a positive experience. Thank you to the team at AC Automotive.

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Returned Clean

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My Experience

My Experience

I picked up my vehicle looking like when I first got it, like new, thank you

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Customer Service

Vehicle was given to me clean and looking like new

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Great customer service

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My Experience

My car looks great after getting autobody work done at AC Automotive. The work was completed in a timely fashion. The personnel at the front desk were very helpful. The technicians obviously take pride in their work.

Likely to Recommend

It’s only been a few days since I got the repaired vehicle back, but I’m very pleased thus far!

Repair Quality

Customer Service

Great service starting at the front desk. All questions answered promptly and accurately.

Returned Clean

Likely to Recommend

I will absolutely recommend AC Automotive to my friends and family.

Repair Quality

AC Automotive is very easy to work with. They did a great job and are competitively priced. It's the second time I've used them and both times I am leaving completely satisfied.

Customer Service

AC Automotive is very easy to work with. They did a great job and are competitively priced. It's the second time I've used them and both times I am leaving completely satisfied.

Returned Clean

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Repair Quality

Nice work but strange 7 long scratches on back trunk door- was not there before!!!

Customer Service

Nice work but strange 7 long scratches on back trunk door- was not there before!!!

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Repair Quality

I really liked the service; the staff were very attentive and friendly. Most importantly, my vehicle was fixed ahead of schedule. I think it’s a reliable place.!

Customer Service

Returned Clean