Acme Opco LLC
In operation 5 years.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at ACME Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Took 17 days when I was given a 5-7 day estimate
Customer Service - 3.0/5.0 -
Was frequently told waiting on parts without an accurate estimate of time frame. I would much rather be told too long of a time frame than too little. I also ask for a couple extra things to be checked when my car was taken apart. At the end no one ever even mentioned the 2 things I asked. It would have been fine if you told me you didn’t have time, but not being mentioned at all and my car taking triple the time really sucks.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ciara and Julie were awesome about keeping me updated
Returned Clean
My Experience - 5.0/5.0 -
I was delighted by the kindly efficient service at ACME. My Honda was repaired quickly. ACME also cleaned the car inside and out as a courtesy. Very impressed. All future auto body repairs will go to ACME.
My Experience - 5.0/5.0 -
My experience with Acme was great. Everyone involved, especially Ciara were all very courtious, professional and thorough with the whole process.
My Experience - 5.0/5.0 -
I wholeheartedly recommend Acme to anyone needing bodywork on their vehicle. Their work is stellar, of course, but equally important, their service is top notch. They handled every aspect of the job, including the sourcing of very scarce and back-ordered parts, coordinating with the insurance company and the various service partners needed to complete the work, and they were always courteous and fully transparent with me throughout the process. Also impressive was the full and immediate accountability they took when, upon receiving the car after completion of the work, I noticed two small door dings that weren’t there before I dropped the car off. In these times where many service providers receive failing marks, Acme gets an A+ from me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Love you guys I’ll come back and recommend as much as I can
Repair Quality - 4.5/5.0 -
I brought my car in for a noise that they tried to fix but got worse.
Customer Service - 5.0/5.0 -
I appreciated the people and the attitude and the professionalism
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely will recommend.
Repair Quality - 5.0/5.0 -
Good people to work with and they did a beautiful job on my badly damaged Camry.
Customer Service - 5.0/5.0 -
Excellent service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My Volvo was beautifully repaired, painted and cleaned. It was done ahead of schedule. Everyone was nice and helpful and worked seamlessly with my insurance company. I am very thankful for the professional and timely work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Repair was excellent, dropped off car 1/9 picked it up the morning on 2/7. Communication around timing was poor. First I was told it would be finished at 10 days to two weeks. When I called at ten days (1/18), the rep made a comment about how sometimes he “forgets” to order parts and maybe the car would be ready be early the following week. I received a call a week later (1/24 or 1/25) saying “maybe by the end of the month.” Received a call about a week later (1/25) saying by the end of the week, but the rep didn’t realize it was already Wednesday afternoon. Received a call 2/6 that car was ready. Additionally, when I visited in October to sign paperwork, I sat in the room with the coffee pot while a group of employees were having a work discussion, and frequently swearing, in the area beside the room with the coffee pot. This area has no door. I was on time for my appointment, then I was ignored for twenty minutes and forced to listen to this profane-laced work meeting. Previously my experiences with ACME have been excellent but I will never return or recommend this business again.
Customer Service - 0.5/5.0 -
Read first comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Hard to give a totally accurate score because the repair can’t be fully completed until a backordered part comes in in several weeks. What they did do so far looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I know some of the comments sound negative but the overall experience was excellent both in terms of interactions with the employees, the time frame of work completion, and the quality of the work. Norfolk & Dedham representatives told me that they liked working with you, too.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repair seems top notch but it was parked for weeks after it was dropped off for its scheduled appointment. If there is a next time just say, hey we’re not ready for it bring it back in a couple of weeks.
Customer Service - 3.0/5.0 -
Read the above comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every one was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair work took longer than I would
Customer Service - 4.5/5.0 -
The staff communicated with me when necessary.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are great.