Acme Opco LLC

4.9 (975reviews)
98%
220 King Street,  Northampton,  MA  01060
Bot
Shop AssistantSparkles

In operation 5 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at ACME Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (975)

Likely to Recommend

Repair Quality

I thought the job done was excellent.

Customer Service

Service was very good. The one problem was the time frame, which was miscommunicated.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Service was very good, happy with the final product. Polite and professional. They kept in contact well through multiple delays. Could not provide estimates for completion.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend there work to anybody I would just have them check there timing of how long they think to fix it before going

Repair Quality

The condition of the vehicle was perfect I couldn't have been happier.

Customer Service

Someone would give me updates regularly

Returned Clean

My Experience

Good work and kept me well informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We will recommend this business

Repair Quality

We now know who performs in Mass, having moved here from North NJ. If we ever need such services again, we know who to use.

Customer Service

Great staff, courteous and professional.

Returned Clean

My Experience

Excellent and considerate service! I will be back should I ever need a repair again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work thank you. One quick suggestion, try to communicate with updates more often.

Likely to Recommend

Repair Quality

Customer Service

Folks were great but I had to call several times to get an update And had understood that I would hear from you when there were updates. Otherwise they were grear

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

As far as I can tell, it all looks great!

Customer Service

The text message updates seemed to come every time I thought about calling for an update, so it was like they were reading my mind!

Returned Clean

My Experience

Friendly staff contacts. Good communication about car repair status. Special thanks to Don. Excellent repair work. Work done in a timely fashion given supply line limitations currently. Would definitely recommend you to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Happy with the repair results. Disappointed on how long it took. It took 2 months to wait to get it in for the repair and About two weeks for the work. I was updated with text messages on parts having to be ordered. The car was drivable. I would of liked to be told head of time of this . It was a huge convenience. I would see the car parked outside and not worked on. I could of been driving it while waiting for parts.

Customer Service

I felt rushed and put off. I have had the car worked on about three years ago and the costumer service was beyond friendly courteous and going the extra mile to see if I had accident forgiveness to bring down my deductible. This time none of that.

Returned Clean

Likely to Recommend

Repair Quality

ACME reps were responsive and accomodating to work with and car looks great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Acme team was professional, completed the repairs beautifully and were in regular communication throughout the process. Thank you for the great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean