Auto Collision & Glass - Depew

4.8 (385reviews)
96%
4800 Broadway,  Depew,  NY  14043
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Shop AssistantSparkles

In operation 3 years.

We work with all our customers on an individual basis, whatever your needs; towing, collision, glass, insurance claims, repairs, mechanical, rustproofing, rental car or a photo inspection. Our friendly and knowledgeable staff take time with each customer accommodating their individual needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:30 am - 5:30 pm
Wed 8:00 am - 5:00 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (385)

Likely to Recommend

Repair Quality

Great service. Clear communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick and quality repair. They made everything easy, kept me updated and got my truck back earlier than expected!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I have picked up my vehicle, but recently had hip surgery so I cannot drive the car. Upon picking up it up, there was damage done to the back bumper that happened while auto collision and glass had my car. They are ordering the needed part)s) needed. So at this time not being able to drive my car it appears it is running well and the repairs are done. With the exception of the needed repairs to the back bumper done while they had my car. It did take a long time, I was given weekly updates and they were professional and willing to repair the damage that was done while they had my car. Until I can drive the car regularly, to make sure it is running well. I can just say at this point they were professional, informative and seemed to have done a great job.

Customer Service

Again, they were very good, it just took a really long time.

My Experience

The repair was on time and moved quickly, getting text updates every step of the way! The best part my car was detailed inside and out!

Likely to Recommend

Repair Quality

Customer Service

My Experience

There was very good communication throughout the repair, and the car looked like new when complete. Good work!

Likely to Recommend

Very happy with the service.

Repair Quality

Car looked like new.

Customer Service

I was very happy with the way Auto Collision handled my repair. There was good communication throughout the process.

My Experience

Repairs were done well ahead of the expected timeframe which was great.

My Experience

Thank you for always keeping me posted on the progress towards Jack’s homecoming. He’s as good as new!

My Experience

Easy company to work with, communication was excellent, would highly recommend

Likely to Recommend

Repair Quality

Customer Service

From start to finish I couldn't be more pleased

My Experience

My Experience

Meticulous work. Professional business yet so friendly. We’re in our 70s and have never dealt with such a well run business. Updates and communication are top. We left feeling like family. Car is perfect!! Thank you!!

My Experience

Top notch service and repair. They’re outstanding !

My Experience

My Experience

My husband and I appreciate the kindness and patience of the front desk staff and all the workers !

Likely to Recommend

Repair Quality

Very satisfied with the professionalism and generosity of the front desk staff & all the workers! I will definitely be here again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great company to work with

Customer Service

Likely to Recommend

Repair Quality

I did not complete the survey from my original collision repair because the 1-10 grade wouldn't work, and it di not have this option. In that instance the initial communications were terrible, the forgot to let me know what was happening etc. Then, when I came to the shop in person, a whole new team was in place and things went perfectly. In this follow-up, the service was courteous, timely and well-done. Thank you.

Customer Service

already made

Returned Clean

My Experience

Jarrold and the team were very attentive and upfront with the service, pricing and timeline.

Likely to Recommend

Repair Quality

Jarrold and the rest of the team were very attentive, fast and upfront about the service options and timeline. Very satisfied with the customer service and physical repair results.

Customer Service

Returned Clean

My Experience

Jarold and the team did a fantastic job fixing my truck, and an even better job communicating the prices, and the progress of the work.

Likely to Recommend

Repair Quality

Customer Service