Auto Detail Plus

4.8 (1,172reviews)
96%
9727 Bauer Dr,  Indianapolis,  IN  46280
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram
Rivian Passenger – R1T/R1S
VinFast

Reviews (1,172)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlight the team's attentiveness, friendliness, and willingness to go above and beyond. Repairs are frequently completed ahead of schedule and at or below estimated costs, with several customers noting their vehicles were returned cleaner than expected. Communication is widely appreciated, with customers valuing timely updates throughout the repair process. A few customers noted areas for improvement, including inconsistent communication in some cases, occasional cleanliness concerns upon vehicle return, and a credit card surcharge that some felt should be disclosed upfront. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
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"Professional, and on top of things from start to finish!"
"They got my replacement windshield in within two days, far exceeding my expectations about timing."
"Repairs were completed ahead of schedule and below the quoted cost."
"Projection was 2 weeks, only took 1 week"
"There were issues that resulted in 3 trips and the rattle is still present."

My Experience

Very polite service guy, fast process and great job. Very happy.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Auto Detail Plus did an excellent job on my Lexus repair. was pleasantly surprised to find they had detailed the interior when I picked up my car. Excellent service! Great job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job. But too many surveys.

Customer Service

Good job. But too many surveys

Returned Clean

My Experience

They did everything I expected them to do. They were very professional and concise. I will definitely use their services again, if required.

Likely to Recommend

See answer #1

Repair Quality

They did a commendable job on my windshield. I was extremely pleased with the entire process from beginning to end. If ever I need repairs for my car again I will be coming back to Tom Wood Collision Center.

Customer Service

See answer #1

Returned Clean

My Experience

The wheel repair was handled quickly and satisfactorily. My interaction with Kayla Young was excellent and she went above and beyond to help me out.

Likely to Recommend

Repair Quality

The personnel always handle my wheel repairs quickly and satisfactorily.

Customer Service

Kayla Young is a pleasure to deal with, communicates well, and goes above and beyond.

Returned Clean

Likely to Recommend

Repair Quality

Not working with insurance directly leads to a lower score.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They got my replacement windshield in within two days, far exceeding my expectations about timing.

Customer Service

Communication could have been a little better. I wasn’t notified it was done until 5 pm.

Returned Clean

My Experience

Always happy with the work from kayla and her team…top-notch, everyone’s doing it

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice people to deal with. Professional and timely. I would definitely recommend them and if the need arises I will go back. Thank you for a nice job on my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great experience

Customer Service

Very nice job

Returned Clean

My Experience

Shout out to the tech, his name was listed in my copy of the repair documents but thank you to him and the team.

Likely to Recommend

Repair Quality

I have a classic car that had been neglected by previous owners. During my repair the team was very communicative regarding special concerns that were needed for the vehicle. Such as dealing with stuck fasteners due to the age of the vehicle. Overall they were great in helping me with restoring my vehicle.

Customer Service

They were very kind and even gave me a ride after dropping off my vehicle.

Returned Clean