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4.7 (1,193reviews)
95%
9727 Bauer Dr,  Indianapolis,  IN  46280
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram
Rivian Passenger – R1T/R1S
VinFast

Reviews (1,193)

Likely to Recommend

Repair Quality

Asked for the broken parts of my mirror to be returned to me numerous times before the job was started. They were not saved.

Customer Service

Same comment as before. Also asked for a call back to explain to me why they were not saved, nothing.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kayla was so helpful and extremely professional. She updated me at every step and my car was finished earlier than expected. Best repair experience I’ve ever had!! Loved that my car was all clean too!

My Experience

Great service and follow up. 10/10!

Likely to Recommend

Repair Quality

Great service. Communication, quality and timely

Customer Service

Returned Clean

Likely to Recommend

The work/job was good. The experience was frustrating and disappointing.

Repair Quality

The repair was good. The experience was subpar. Poor communication. Confusing messaging/communication.

Customer Service

Kayla created confusion with nearly every communication. She did not seem informed or well versed in her job. I would not work with her again.

Returned Clean

Likely to Recommend

Repair Quality

While the windshield repair looks great, there seems to be a lot more wind noise now than there was with our original windshield. I am not sure if it is not sealed properly or if the windshield is lesser quality. I am not fully satisfied due to the increased wind noise.

Customer Service

Kayla was great to work with. When I expressed my concern to her, she indicated that she would talk with the repair team and follow up with me. However, I have not yet heard back from her.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The ladies at the front desk were superb!

My Experience

A little disappointed that my car was so dirty upon pickup

Likely to Recommend

Repair Quality

My rim turned out beautifully and I am very happy with the customer service. I do wonder though, why my car wasn’t cleaned afterwards… some powdery finger prints on dash and steering wheel and door and floor mat. Also, my tire pressure didn’t match up afterwards either, but not a big deal. Otherwise, turned out great

Customer Service

Returned Clean

My Experience

Did a good job on my headlight Restoration communication was excellent and the staff was very pleasant

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Small frustration with a dent we wanted repaired that was not on the scan of the vehicle. I was told to email details which I did. Email was overlooked.

Returned Clean

Likely to Recommend

Always

Repair Quality

Kayla was awesome!!

Customer Service

Kayla went above and beyond!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Estimate was not honored-charged more thank what was quoted. Damaged vehicle wrap-just received $1000 estimate to repair.

Likely to Recommend

Repair Quality

Excellent work and very fast

Customer Service

Returned Clean

My Experience

I found everyone from the people at the front desk to Kayla who did my assessment and then also communicating with me after that she was excellent in getting delivery of the car at the end was very smooth. I definitely use guys again. I hope I don’t have to, but you never know

Likely to Recommend

Repair Quality

The repair work is excellent. and you have the best communication and follow up system about type of repair or any time. I have dropped my car off with Kayla. You did a wonderful job and she called me and left a message. Told me what was going on. told me when she called me again and she called me again on that day, which was usually two days later sometimes three cause we were waiting on parts but I couldn’t have been happier with her so did a wonderful job

Customer Service

You have the best communication system of any place I’ve experienced with my car. Kayla was excellent to contact me. Told me that the update told me once she’d call me again, which was usually two days later she made the call once she said she would just excellent couldn’t be better

Returned Clean