Bergstrom Body Shop of Appleton (College Ave)

4.5 (1,185reviews)
88%
2245 W College Ave,  Appleton,  WI  54914

In operation 44 years.

Bergstrom Auto has been servicing all vehicle makes and models since 1982. We work with all insurance companies in our state of art body shop. All work is completed by Icar Gold standard technicians and carries a lifetime paint warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,185)

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Repair Quality

Customer Service

Likely to Recommend

The people were great. My complaint is the policy that I had to leave my vehicle there after the estimate. I could have driven my car while waiting for the part.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The company I work for uses your shop, and I’m trying to help that relationship with my personal/work vehicle dealings.

Repair Quality

Good customer service, Thank you!

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Car looks like new and finished early

Repair Quality

Looks like it did when we bought it

Customer Service

Dale Diley explained everything so it was understandable

Returned Clean

Likely to Recommend

If I ever find myself in a conversation circle talking about body shops, I'll be sure to mention ya'll.

Repair Quality

Well done!

Customer Service

Weller done!

Returned Clean

Likely to Recommend

Repair Quality

Excellent service on fixing the hood it looks great and done very fast.

Customer Service

Excellent service on fixing the hood it looks great and done very fast.

Returned Clean

Likely to Recommend

Repair Quality

Great customer service.

Customer Service

Returned Clean

My Experience

The body work was great. My car time on screen is wrong and i didn’t want the lane assist off so when they messed with screen it changed a bunch i didn’t know how to change back.

Likely to Recommend

Repair Quality

My Truck has been in the service shop at Bergstrom since the body work was completed, the bodywork looks great so far, but the truck does not run!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of the work is very good. The customer experience is lacking in friendliness, problem solving ability and professionalism. John Bergstrom wouldn't have approved of employees eating at the front counter or desks while trying to serve clients.

Customer Service

See previous comment.

Returned Clean

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Repair Quality

Did not finish the detailing the vehicle.

Customer Service

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Repair Quality

Great people, great service!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Poor communication up front, in letting us know when parts were in and then calling us to get the repair scheduled. We needed to initiate both of these calls. Once the car was in the shop, things seemed to go smoothly and quickly.

Returned Clean

Likely to Recommend

I already told others about the service I received

Repair Quality

Thanks to whoever cleaned the inside it is appreciated. Great work all the way around. Some people said it would be.

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Repair Quality

The quality of the repair work was excellent.

Customer Service

Returned Clean