Bergstrom Body Shop Victory Lane
In operation 44 years, 17 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Even though I knew there would be some delays because of the insurance company, I would not take my vehicle to anyone else other than the Bergstrom on victory lane. Even the other Bergstrom shops were pre-approved by State farm and technically could have been quicker but I wanted someone who has extensive knowledge of the Genesis and I am certainly glad that I stayed with this shop
Repair Quality - 5.0/5.0 -
Excellent workmanship
Customer Service - 5.0/5.0 -
Excellent service from the beginning to the end. Great communication
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Pat did a terrific job keeping me posted on the work being done. Courteous and professional. Five stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire transaction was seamless from start to finish, as always.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks like new after the repairs, very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
I was told it would be ready 3 different times and it wasn't
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took a long time and I am not pointing fingers. The radiator cap was not closed and the warning light came on, added antifreeze and screwed cap on. All's good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the employees I had contact with were very professional.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eric Moore is a consummate professional. Eric supervised our repair experience. Everything about the vehicle has been returned 100% to pre-accident condition. Our car is just 2 months new. Eric ensured the repaired areas also were reported with original dealer-supplied paint protection coating. Highly recommend Bergstrom Body Shop and the experience Eric gave us. Thank you Eric.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy team to work with and did a great job repairing the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Patrick did a great job throughout the long process with State Farm - keeping us updated and repairing the car beautifully