Bergstrom Body Shop Victory Lane
In operation 44 years, 17 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have taken my vehicles here a few times.
Repair Quality - 5.0/5.0 -
Very pleased with the outcome.
Customer Service - 5.0/5.0 -
Great job from Marisa of keeping me updated both via email and text, exactly as I requested.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mason at the body shop provided excellent service by using clear, transparent communication, especially going into the America 250 holiday. Mason even discovered a warranty issue, investigated and advised us how to proceed with opening a claim. A+ service A+ work!
Customer Service - 5.0/5.0 -
See initial comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and got it done in a timely fashion.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They worked very hard to return my brand new vehicle to me after I was involved in an accident. The repairs were substantive for an incident involved in a parking lot in which I was not at fault. They did a great job keeping me updated on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with and they did an excellent job in restoring our Benz E Class.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and were very curtiois.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service and workmanship.
Repair Quality - 5.0/5.0 -
We are extremely happy with our service.
Customer Service - 5.0/5.0 -
Eric was a pleasure to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The body work (buffing surface scratches) was flawless
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Fast, friendly service, but would have benifitted from communication on timeline/status updates, and a clearer estimated completion/pick up date and time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication
Likely to Recommend - 3.0/5.0 -
I will always get my vehicle repaired under the Acura dealership umbrella- would I recommend this shop to others? Probably not
Repair Quality - 1.5/5.0 -
Very disappointed when I picked up my vehicle. The after market parts that were installed did not match. There were multiple areas with white wax still on the vehicle. Very happy Bergstrom has now ordered OEM parts, that I hope match, and I will need to come back to have all the work done again.
Customer Service - 4.0/5.0 -
The team the very responsive, so I have no complaints on the communication and updates made