CARSTAR Big Tex Collision

4.6 (411reviews)
94%
6906 S. RL THORNTON FREEWAY,  Dallas,  TX  75232
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Big Tex Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Dallas, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (411)

Likely to Recommend

Repair Quality

Really looks nice

Customer Service

Returned Clean

My Experience

My Experience

ues me hablaron para recoger mi vehículo y a no estaba listo y ya lo había mirado yo y pague deducible y todo y ya para irme con el vehículo me percaté q todavía no estaba listo y lo tuve q dejar de nuevo y además siento q es mucho tiempo para esa reparación muy tardado P

My Experience

My Experience

I appreciate them towing and repairing my vehicle. One stop and everything gets done ✅

Likely to Recommend

Repair Quality

Wonderful shop

Customer Service

Returned Clean

Likely to Recommend

Because now I gotta be without a car a little longer they have to order the parties already been a month

Repair Quality

Gotta take it back they left a piece off

Customer Service

Jasmin was very nice

Likely to Recommend

Repair Quality

Great work

Customer Service

Jasmine was awesome

Returned Clean

My Experience

The new bumper and door they installed on my car looks great! What I appreciated most, though, was how the team went above and beyond to resolve an unexpected battery issue. The battery terminal had become loose, preventing the car from starting. From the beginning, the team stayed solution-oriented, working diligently to identify the problem. Once they determined the terminal was faulty, they quickly ordered the replacement part and had it delivered shortly afterward. In a world where it’s easy to focus on assigning blame, I truly appreciated that they focused on finding a solution instead. That level of professionalism and customer care made all the difference.

My Experience

The tire light is still on and I received a message that it was malfunctioning The windows won't let downfrom the master switch. It sounds like it's running hard from the inside when you start up. The repairs of the outside looks good, but it appears that the wiring portion of the car is not properly done. I noticed another issue, but I can't think of what it was right now.And I will be returning my car. I

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Repair Quality

My car was fixed before the date which was great.

Customer Service

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Repair Quality

Customer Service

My Experience

The work that big text do is very amazing.\n In satisfaction

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing experience all around

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

EVERYONE was great to deal with. I was referred by a local Chevy dealership and now I will refer them to anyone I know who needs collision work done. I received an estimate that was very reasonable and a detailed explanation of what the repairs would consist of and what I could expect. I was kept informed during the repair process and they had a quick turnaround to get my truck back to me. And, the invoice matched the estimate exactly…no surprises! And the repairs were outstanding, it looks brand new. My entire experience was excellent. If I need body work done in the future, I’ll be going directly to CS Big Tex. 5 Star Service without question.

Likely to Recommend

Repair Quality

Everything was excellent, particularly the people. Very. Piteous and professional. I received an estimate and a full explanation of the work to be performed. I dropped the truck off afterward and I had it back within a few days. Their prompt service was immaculate and the invoice matched the estimate to the dollar, and was a very good price. I would recommend CS Big Tex to everyone I know!

Customer Service

Returned Clean

My Experience

All staff were nice & professional. I liked the updates on the repairs. I greatly appreciate my car being clean & washed

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

Awesome job you guys, definitely will be recommending Big Tx Collision.

Likely to Recommend

Repair Quality

You guys that are the best😊😊

Customer Service

Very kind and helpful

Returned Clean