Bill Knight Collision Repair - 41st
In operation 18 years.
Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us at Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
If we can talk and maybe find out why my vehicle is making the noise and resolve the issue my opinion can change.
Repair Quality - 0.5/5.0 -
Need to set up a time to take another look at my vehicle
Customer Service - 2.5/5.0 -
My vehicle is fully insured. I had suspension damage to the Passenger side. The control alarm needed to be replaced. That's all I know, that it was Not operable, both passenger side rims had to be replaced and that's fine a new strut had to be installed also that's fine as well, but after everything was completed Im pretty sure no one test drove the vehicle. And why I'm saying that is do to the new humming noise coming from the front end that it didn't have before. Now I would like for you all to give me a call so we can discuss what the next step is on getting rid of the noise.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
During the repair work, someone noticed that the water pump was leaking. Rather than tell me and let me have your group repair it, nothing was said. The way I was told was after I asked about radiator damage. The damage report did not mention the radiator review. Also when the repair was nearly complete, we were required to bring in our remote fobs for resetting. Today I attempted to remote start the engine and nothing. If your shop reset the fobs correctly, why does the remote not work?
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Mitchell took great care to update/inform at all stages. He was professional and quick with estimates to solve the problem, and also helping me explore other possible options getting the car ready for sale.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Already advised family and co-workers to find alternate repair locations if suggested to go to bill knight.
Repair Quality - 0.5/5.0 -
When bringing car in for repair noted with intake specialist that since accident unable to leave fuel pump unattended because shutoff valve was stuck in closed position since accident - another mechanic confirmed with us this what happened. Bill Knight said it was a common issue with my car and because they saw no damage to gas tank or intake line they didn't attempt to fix the problem.
Customer Service - 0.5/5.0 -
Read answer to first question. They didn't listen to customer and still missing a trim piece to back bumper.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Well organized. Works was good
Customer Service - 5.0/5.0 -
Tony did a good job being informative
Returned Clean
My Experience - 5.0/5.0 -
I was scheduled for a location much further away from me but Brian graciously accommodated me saying “we always need the work!” What outstanding work ethic! My car was fixed I a timely manner and looks brand new! I hope I don’t have to be a repeat customer due to an accident but I will definitely refer them to anyone who needs repair work!
My Experience - 5.0/5.0 -
Car looks like new after repair.
My Experience - 5.0/5.0 -
Wendy was so helpful!! Happy to have my subi back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looked amazing after the service and Wendy went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wendy was great! Very communicative. Car looked great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We choose this auto repair because if previous work on another vehicle. When we first came to pick up our vehicle and found things that had been overlooked it was taken care of and we were able to pick it up in a couple more weeks which was still two weeks sooner than projected completion date. Thank you! This was a big job.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were fantastic and went above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The driver door key sensor and locking mechanism no longer works. I believe when the door was removed it was not reconnected properly. Also the driver side fog light was not reconnected to the light housing and is dangling inside the car. I don’t believe the texting notifications work properly when notifying customers. I was informed via text that my car was finished Friday after driving up there. I was informed it wasn’t ready and maybe Monday. I will be bringing it back for your inspection to fix the 2 issues above.
My Experience - 5.0/5.0 -
Friendly fast service done
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Did not do complete quality check. Have to take car back in to configure door sensor.