Bill Knight Collision Repair - 41st
In operation 18 years.
Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us at Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
I took my car to Bill Knight Collision for repairs because it is a Ford and I assumed that they would have Quick access to the needed parts. I was wrong! It took SEVEN weeks to complete repairs that only charged off 23 hours of labor. 7 weeks with out my car. When I took it in for repairs it had 1/2 a tank of fuel, when I picked it up it was on empty, showing 9 miles to empty. I had to immediately go to the gas station before I gould go home. Very poor communication about the repairs timeline.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Unfortunately my 2015 VW Bug took quite some time to repair. I needed more hand holding and communication than most women I’m afraid. But my car is beautiful once again.
My Experience - 0.0/5.0 -
Now I'm not exactly sure what the mechanics had to do to repair my vehicle but when I came to pick up my vehicle the check engine warning light came on. I informed the representative about it. They checked it out and it was the o2 sensor on the exhaust. They said it most likely wasn't because of the collision that caused it. But were going to discuss it with the insurance. My opinion is that with all the different parts that had to be removed/ replaced and or reinstalled that sensor could have been damaged and or not reconnected during the month long process. All I know is that before the collision I didn't have any check engine warning light. I have used Bill Knight collision before and had really great service so I hope this issue is resolved to everyone's satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable.. she even pointed out a previous repair on my car that i didnt notice before
Likely to Recommend - 4.5/5.0 -
Pending resolution of airbag light
Repair Quality - 4.0/5.0 -
Attempted to call a week ago because air bag light was on when I received car back. Have not received a return call yet.
Customer Service - 4.5/5.0 -
They were great while they had my car. Just need to see what we can do about the airbag light mow
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just keep up the great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work as always
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tony and Shawna were very efficient in making sure my vehicle was serviced in a timely manner. Shawna even helped me get to work with a Lyft! Tony was very patient with me (even when I wasn’t). These people are awesome!
My Experience - 5.0/5.0 -
Tony, Val, and Shawna 👍 👍 Great service and job well done. Thank you!
My Experience - 5.0/5.0 -
Good communication, good work, completed promptly. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wendy was excellent in every aspect. Helpful, professional, positive attitude.
Likely to Recommend - 5.0/5.0 -
And Wendy the service person in particular.
Repair Quality - 5.0/5.0 -
Took a month plus to get the parts due to manufacturer. Wendy, my service advisor worked around my work schedule, help with getting a rental, and the repair was done ahead of schedule! If I ever have a need for repair again, heaven forbid, I would request Wendy.
Customer Service - 5.0/5.0 -
As previous
My Experience - 0.0/5.0 -
Promised completion Nov 18 . Actual completion Jan 12. Rental car cost $2,000 extra . I’ll be writing letter of complaint to ownership and Farmers Insurance
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Fantastic customer service.. kept me up to date every few days and was done in a timely fashion!
My Experience - 0.0/5.0 -
Communication was not good. I had to call for updates numerous times instead of the other way around. No clear end date for when repairs would be finished. There was a completion date and we just blew past that. Highly disappointed in the poor communication.
My Experience - 5.0/5.0 -
Tucker was great! Super helpful and quick and great at communicating the status of the car with us.