Bill Knight Collision Repair - 41st
In operation 18 years.
Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us at Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car took a little long to get fixed but overall really happy with the results
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It would have been nice if they would have given me at least an hour longer notice on when my car was expected to be ready. I barely made it to the shop before closing due to traffic. I made it with 3 minutes to spare.
My Experience - 5.0/5.0 -
Great service, my repairs were completed in a timely manner. Wendy took care of all my needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job I loved the repair quality Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service... Wendy has always provided 5 star service. New management seems to have transitioned nicely. Unfortunately, I've been a repeat customer so speak from experience 😉😆
Likely to Recommend - 5.0/5.0 -
Always an evangelist for Bill Knoght Collision
Repair Quality - 5.0/5.0 -
Best service in town... trust me. Unfortunately, I've been a regular customer over the past five years.
Customer Service - 5.0/5.0 -
Wendy is awesome 😁 Always a pleasure working with the whole team.
Likely to Recommend - 0.5/5.0 -
Poor repair quality and poor customer service
Repair Quality - 0.5/5.0 -
The first attempt repair was so miserable. The used/after market bumper was used. It did not fit the car. The paint runs down was all over the places. The over paint was left with the car. The car was left dirty. The second attempt repair was a little bit better but the new bumper had defects on both corners of the bumper (bumps, lumps). It looked like the car was rear ended into something already. The trunk seal was not seated properly after the new bumper installed. The third attempt repair was a little bit better after the new bumper was treated with heat. The bumps/lumps got smaller but they were still there, visibly could be seen. The trunk seal was reseated correctly.
Customer Service - 1.5/5.0 -
I was not happy with Wendy Williams because she did not take my concerns seriously after I notified her all of the issues with the car. She said the car looked perfect. I requested to talk with the manager. The manager agreed with all of my concerns 100%. I was happy with Mitchell Lee. He was willingly to address my concerns but I just did not like the fact that he said every part has some defects in it. I ended up had to live with what I got. I felt like he misled the customer.
My Experience - 0.0/5.0 -
It took entirely to long to repair the truck
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It was a little confusing that the location moved and my schedule got messed up 3 times.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Very good job
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 4.5/5.0 -
Good service
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Communication between office and shop staff needs improvement I call multiple times bout status of my vehicle and got multiple different answers from I don't know to it's in paint to its going to paint to its on schedule then get a completions date to no its not ready a completions date should be verified before telling the customer and made sure of
Customer Service - 3.5/5.0 -
Due to non communication
Returned Clean
My Experience - 0.0/5.0 -
You took from October 2nd to October 26th to finish my car for a very small job. I also feel you overcharged my insurance company I will not be using ever again and will tell others not to go there. I felt your service was an insult
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very professional, helpful, and kept in contact with all the updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The bumper has formed cutouts for each exhaust and the “ repair” on the rear driver side doesn’t match the other side. The bumper should have been replaced, not repaired unless the results of the repair look like it did before the damage.