Bill Knight Collision Repair - Broken Arrow
In operation 6 years.
Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us at Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good
Customer Service - 4.5/5.0 -
Very good
Returned Clean
My Experience - 0.0/5.0 -
There’s mark going down on the driver side passenger door that wasn't buffed out. Looking back on the paper work it looks like wasn’t noticed on the initial estimate even though I pointed out there they were there.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Personnel were great. I only give 9 due to the time it was at the shop. I thought it should have been a little quicker, but I will freely admit I’m ignorant of the whole process. Maybe the week long stay is well within industry standard, idk.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
NOTHING was fixed on my car that should have been done. There was a list of a logistics test done from Jackie Cooper Nissan. NONE of that information was checked properly. I was given back an unfixed car that left me stranded on vacation because your team didn’t even bother to check if anything was wrong with my car. Complete negligence on your part and now I’m over $2000 out of pocket. RIDICULOUS. When I asked to speak to Brandon/Brayden he said he had to go on lunch break! Insane customer service and refusal to take accountability for a job left unfinished.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The rep who assisted me was great. Very professional and helpful
My Experience - 5.0/5.0 -
You all are the best,you all communicate well.We were informed on a daily basis. I would highly recommend you all to anyone hands down. Thank you and God Bless.
Likely to Recommend - 5.0/5.0 -
Yes l would
Repair Quality - 5.0/5.0 -
Wonderful service and communication
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good shop. Hard workers. FRIENDLY RECEPTIONIST. POLITE
Repair Quality - 5.0/5.0 -
Everything excellent.
Customer Service - 5.0/5.0 -
Great communication. Very professional.
Returned Clean
My Experience - 5.0/5.0 -
The folks that I interacted with at Bill Knight Collision were very friendly and helpful. They explained the repair process from preparing the estimate to completing of the repairs. The repairs were completed ahead of schedule and they look great. If I need repairs of this nature done in the future, this place will be first on my list.
My Experience - 5.0/5.0 -
I am very satisfied with the work and the service provided, thank you for delivering my car as fast as I expected.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Everything goes well! The paint and bolts little damage. I’m not happy with that.
Customer Service - 2.5/5.0 -
They are doing well but need to be careful
Returned Clean
My Experience - 5.0/5.0 -
Only thing is washer fluid should have been put in to make sure that it worked properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Office staff was very professional. Very satisfied with work that was done. Small amount of debris in the clear coat that I felt should have been caught by a Quality Control program. Issue was corrected in a timely manner with a buff job. If that was corrected before my inspection I would give a 10.
Customer Service - 5.0/5.0 -
VERY PROFESSIONAL!