Caliber - Acworth

4.7 (2,335reviews)
95%
6192 Ga-92,  Acworth,  GA  30102

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,335)

Likely to Recommend

I will absolutely be recommending Caliber, my Acworth store in particular, and a shout out to Aerica for appreciating my car so much! Thanks everyone!

Repair Quality

The quality of repairs was outstanding! The fender, front bumper and hood were replaced and had to be painted. The parts were painted on the outside and underside and you can't tell the new paint from the existing finish!!! I'm thrilled with my "new car"

Customer Service

Everyone went out of their way to work with me and my insurance company (Progressive) and Enterprise car rental. They made sure I had a seamless and trouble free experience, from the drop off all the way through the final bill! No complaints, they were wonderful!

Returned Clean

Likely to Recommend

Repair Quality

Excellent and quick service.

Customer Service

Returned Clean

My Experience

Aerica is amazing! She could not have been more helpful and communicative throughout the whole process!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional, courteous, knowledgeable and fair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Smooth from beginning to end. Explained everything thoroughly. Personnel were wonderful and helpful. We would recommend without any hesitation. Bravo!

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff was friendly. The fact that I was able to pickup and return my rental there was a godsend.

Customer Service

The fact that I was able to pick and return my rental from the shop location was a godsend

Returned Clean

My Experience

Great job of providing status updates. The facilities are extremely well maintained. The staff came in on a Saturday to allow me to pick up my car after repairs were completed. I would highly recommend again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team did a great job and was very professional! 5 Stars ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Five star service and great communication during the process of repairing my vehicle!

Customer Service

Returned Clean

My Experience

10/10 service Everytime

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ve had good experiences with this shop in the past, but this visit had much to be desired.

Repair Quality

The “paint job” they did was only a touch-ups on the scrapes, and they don’t look good.

Customer Service

They were not happy that I was going out of town for 2 weeks and that they had to keep my car on-site for that period.

Likely to Recommend

Repair Quality

Great job, it looks so good.

Customer Service

Good

My Experience

Debbie at the front desk is such a delight. She makes the entire process seamless. Thanks for the excellent customer service. It is always a great experience working with your entire team!

My Experience

Shea did a phenomenal job in keeping me updated on the status of my vehicle. She knew I was going out of the country and ensured my vehicle was repaired in a timely manner. Deb the front desk personnel, was welcoming, always had a smile and the sweetest person. Thank you Caliber Collision, job well done! 😁

My Experience

Thank you guys, this was quick and painless. True professionalism!

Likely to Recommend

Repair Quality

You guys were great! Very professional, quick and no hassle. A sweet amd smooth process. Special thanks to Debbie and Shay! And of course the technicians that made the car back to it's beauty 😍

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Michelle helped me and my partner with everything! She was quick with all our updates and followed thru even when we didn’t know what to do or expect. Super personable and sweet! Shout out to Michelle!

Likely to Recommend

Repair Quality

Aerica was super helpful and personable. She really helped us out when we felt stuck.

Customer Service

Returned Clean