Caliber - Alexandria
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Michael was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased indeed. Courteous, helpful and knowledgeable service throughout, and the work completed one week earlier than forecast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would tell any and everybody i know about caliber
Repair Quality - 5.0/5.0 -
I love everything about my experience with yall, everything
Customer Service - 5.0/5.0 -
I am very happy with my repair to my car, very very very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the daily email communication, the front desk assistance, the flawless paint matching, and great customer care, not customer service, but Customer Care provided by Jovan. Jovan explained what would need to be replaced (not repaired) on my car, he was patient in answering my questions, he assisted me when I picked up my clean car. He just made a stressful situation calming for me. I have already shared my experience and referred two friends to Caliber Collision. I do not want to have another accident, but if I do, I will definitely come back to your establishment. Great Experience. Thank you!
Likely to Recommend - 5.0/5.0 -
I have already recommended Caliber Collision to friends
Repair Quality - 5.0/5.0 -
I was very impressed with the level of service I received at Caliber Collision. From the front desk young lady to speaking w/Javon regarding my car and the repair process. Javon provided excellent Customer Care (not customer service). He answered all of my questions with patience & kindness. My car was repaired well and when I picked it up it was cleaner than when I left it. I really appreciated the person calling to have the rental company pick me up; I was going to request an Uber to take me to a car rental company, but it was taken care of by the front desk staff. thank you so much for everything!!
Customer Service - 5.0/5.0 -
Excellent Customer Care provided by Javon!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
I recently had my Nissan Maxima repaired at Caliber Collision, and I couldn't be happier with the results! The team was professional, kept me updated throughout the process, and got my car looking brand new again right on schedule. Highly recommend their services if you ever need quality auto body work
My Experience - 5.0/5.0 -
Excellent Customer service, kept me updated on services being worked on. Very professional and pleasant. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, car looks great. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job as always. Thank you for taking care of my mother’s car. Ya’ll are the best.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My service team was very professional throughout the entire process, from checking me in and accessing the damage, having the paperwork ready in advance, acquiring the rental, and communicating updates. I really appreciate the quality of work and expedited service! Thank you!
My Experience - 5.0/5.0 -
Everyone was friendly from the moment I walked in, and I was so happy that my car was finished earlier than the estimated time. The repairs were perfect as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was repaired sooner than expected, and all of the staff were very friendly and professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job and you did it fast. Thank you!
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend Caliber to family and friends.
Repair Quality - 5.0/5.0 -
Completely satisfied with the quality of the repair work performed by Caliber on my Honda CR-V.
Customer Service - 5.0/5.0 -
Friendly, professional folks. Quick to answer any questions and provide timely updates on the status of the repair.