Caliber - Alexandria
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was fantastic every step of the way. I was very confident they would do a great job and they proved me right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Isaiah did a wonderful job of keeping me apprised of new developments during the repair process. I really appreciated his kind disposition and respectful manner. His customer service skills were notable and made the experience and process easier to manage.
My Experience - 5.0/5.0 -
Thank you for doing a really good job on my car. Also really appreciate for going the extra mile and fixing the scratch from before which wasn't part of the planned repair Best Regards!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
No one should go here if they have options.
Repair Quality - 1.0/5.0 -
My car wasn’t ready when they said it would be. There was damage done during the repair and they haven’t been responsive. In addition, they said they would wash the car before pick up and did not. Very disappointing experience.
Customer Service - 1.0/5.0 -
They were not responsive to my concerns. I have to go somewhere else to figure out how to repair what they damaged
Returned Clean
My Experience - 5.0/5.0 -
The front office staff was very welcoming and helpful. The work on my vehicle was very well done. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completely satisfied with my experience with Caliber Collision. The staff was very professional and courteous, and intake did not take very long. I was regularly notified of the progress of the repair to the car, and it was ready before the estimated date. Quality work!
Customer Service - 5.0/5.0 -
Attentive and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
my car came back like new - cleaned, detailed and looking better than when I dropped it off. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I came to them 2 times already and I got an excellent service
Repair Quality - 5.0/5.0 -
Excellent communication
Customer Service - 5.0/5.0 -
Excellent communication and service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff and the team were easy to work with and very accommodating. I loved the message updates. I felt totally involved throughout the experience.