Caliber - Alexandria
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent service !! Isiah needs a promotion - he’s a great asset to your company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Isaiah and team were outstanding - I am absolutely impressed - they need a raise
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
A little rocky start with getting estimate but repair was done smoothly and done ahead of schedule.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the results of the work done on my car 👍🏽👍🏽 and very professional all of you ! I’ll definitely refer anyone who needs a body shop to you guys! Thank you very much and God bless you 🙏🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Isaiah did an outstanding job with the estimate and keeping me informed about repair progress. The repair team did an excellent job bringing the vehicle back to almost new status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joe was great and I appreciate his support, especially ensuring all BMW parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Particularly pleased with Joe who insisted that the insurance company cover the cost of BMW parts for the car, rather than off-brand parts.
My Experience - 5.0/5.0 -
The staff was friendly and informative when I dropped off the car. The turnaround was quicker than I expected. When I picked up the car it looked like it was fresh off the showroom floor. Overall 5 star experience and will recommend to everyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always. Transparency is the key plus top quality work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Repair on our Lexus was 4.0. I understand the technician who did most of the work was named Jose; great job. Front desk did very well … CSR Micah. Finally, Service Advisor Isaiah made it all happen. Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was seamless and the staff was very polite. I received consistent updates from them on the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was smooth. I had no issues with communicating with the team. My car was finished ahead of schedule.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Micah did an excellent job explaining the process and answering my questions. Very friendly and professional.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Joevan was a great adviser. He provided fantastic customer service. I could feel he genuinely cared about fixing my car.
My Experience - 5.0/5.0 -
The staff at Caliber collision were very helpful and professional. I especially want to thank Isaiah and Micah for helping me with my car. I was involved in a hit and run which is what brought me to your shop. Micah explained the entire process to me and that put me at ease. Thank you to the mechanics as my repairs were completed ahead of schedule. When I returned to the shop Isaiah showed me exactly what was replaced on my car and why. Micah explained what I needed to do and not do with my car before turning over the keys. Thank you to the entire team at caliber collision. I will definitely recommend the Alexandria location to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Micah and Isaiah were very professional and kind!