Caliber - Alexandria

4.7 (6,157reviews)
94%
16 Sweeley Street,  Alexandria,  VA  22314

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,157)

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Likely to Recommend

Will let my people choose caliber all day

Repair Quality

Great place, great people and easy to deal with.

Customer Service

My very first time dealing with Caliber Collision in Alexandria, at the Duke Street location was awesome, thanks to the service adviser (Jovan) and his crew, they did a great job on my vehicle, they got me back on track again! Thanks to Caliber Collision

My Experience

Great team! Lovely people, incredibly responsive and communicative. Thank you!

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Repair Quality

We had a rocky start with communication but Caliber staff rallied and more than made up for the early glitches. Service was excellent, car looks great and the work was completed ahead of schedule!! They were also extremely helpful in getting our rental car and returning it, which we greatly appreciated. Shout out to Joban who went the extra mile to assist us along the way.

Customer Service

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My Experience

The team was very friendly and helpful! Thanks for making the headache of car repair a little easier!

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My Experience

The staff was amazing and worked with me to make sure I understood the entire process. My car looks great and I would highly recommend.

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My Experience

Nice people ,excelent job , thank you Csliber Collisions

My Experience

Keep doing what you are doing 😉

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My Experience

Team did a great job with my repair of my Kia. Customer service was also great and Isaiah at the front desk is great as well. I will for sure recommend this location to anyone in the future.

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Repair Quality

My vehicle headlight is perfect. I have not had any issues with the light thus far and team at the Duke St location was great. Highly recommend!!

Customer Service

Great customer service!

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My Experience

Micah has top notch customer service skills he is kind friendly and he kept me in the loop with all updates concerning my vehicle and Jonez I hope I am spelling his name right the technician that worked on my car very knowledgeable and respectful. He was very transparent.

Likely to Recommend

The customer service is very excellent

Repair Quality

Customer Service

Body work is beautiful I just pick up my car Thursday morning.

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My Experience

The repairs took longer than expected, but Isaiah did a great job keeping me updated about the progress. He's great!

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My Experience

The best auto body shop in the DMV.

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I already have. Shouting it from the rooftops. As a-matter-of-fact, I was referred here by my sister as she had work done and was beyond impressed.

Repair Quality

I highly recommend Calibur! The staff is AMAZING! Let me say that again for the people in the back- THE STAFF IS AMAZING! My car was completely in a timely manner- to perfection. I was kept informed along every step of the process- no question went unanswered. I am beyond impressed from the professionalism, expediency, and expertise in repairing my vehicle. I am grateful and will always recommend my new friends- ask for Isaiah, people.

Customer Service

Beyond anything I expected- professional, friendly, and extremely knowledgeable. These people are excellent at the service they provide.

Likely to Recommend

This is my second experience using the shop for an insurance repair. I was not happy being hit a second time since I’d purchased the car, but Caliber did make such a bad experience much better with high quality service!

Repair Quality

Very good, I loved the attention to detail.

Customer Service

The customer service was excellent! Isaiah did a very good job keeping me informed every step of the way.

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