Caliber - Alexandria - Farrington Ave

4.8 (3,091reviews)
96%
6009 Farrington Avenue,  Alexandria,  VA  22304
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (3,091)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting that their vehicles looked brand new after repairs. Communication was a standout highlight, with customers appreciating frequent text and phone updates that kept them informed throughout the repair process, reducing stress and uncertainty. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including instances of incomplete repairs requiring return visits, occasional communication gaps, and concerns about vehicle cleanliness upon return. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"The customer service is excellent. I appreciate the constant communication on the status of my repair ..." Read more
"... work done by Caliber Collision on my 2025 Camry SE. All scratches were removed and they even updated the emblem on the back. I recommend everyone with body ..." Read more
"... collision repair service and the entire experience. High quality work performed faster than expected and friendly staff." Read more
"... working on my cars for body work and collision repair. Undoubtedly the best service and quality I've ever encountered!" Read more
"Caliber Collision is the best! You can't tell anything happened to my car!"
"... as my car was being repaired from start to finish. I was pleasantly surprised when my car was ready a day early. A very professional company." Read more
"Work was completed almost a week ahead of the estimated time."
"... repairing the damage, were outstanding communicators, and completed the work ahead of schedule. Whats not to like!" Read more
"... excellent job—everything exceeded my expectations. The work was completed earlier than anticipated, and the final result looks like new. I am very satisfied ..." Read more
"My truck is still not completed. I've waited more than a week for a wheel and the tire to be mounted on ..." Read more
"I loved all of the proactive communication regarding the status of the car. Saved me and Caliber the time ..." Read more
"Appreciate the proactive communication with frequent texts"
"Excellent communication and repairs. Thank you!"
"Caliber took tremendous care of my car. The updates through texts or calls meant a lot and eased my troubles of not being worried about my first car."
"Communication was amazing, and the repairs perfect. Thanks!"

My Experience

My Experience

Very good service in keeping me updated on my vehicle. Would highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Attention to detail!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Team was very responsive and communication was great! Appreciated the updates along the way. Car looks great! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Caliber Collision is the best. My car looks brand new after my accident!

Customer Service

Great staff.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nic Dwyer showed great expertise and kept me updated throughout the course of the repair. The repair was impeccable and I would not take my cars anywhere else!

Likely to Recommend

Repair Quality

Customer Service

Nic Dwyer ( manager/specialist ) was knowledgeable and very professional, a pleasure to work with!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Despite losing a few days of being able to work due to loss of power, they managed to have my car fixed on time, meaning in fewer days than they had said it would take.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good experience working with these people

Repair Quality

Satisfied with my truck and everyone involved

Customer Service

Friendly and professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Definitely quick and easy. Very professional. I definitely recommend this location.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Nick and Mrs Campbell were both the very best Caliber forward facing representatives. We were always well informed and accommodated.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service, great communication throughout the process.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was not my first experience with Caliber Collison. Each time, the staff was professional, courteous and the quality of the work on my car, Outstanding ! Caliber is definitely my go to for All my body work. Thanks Guys, Well Done !

Likely to Recommend

Outstanding customer service and workmen ship

Repair Quality

Totally satisfied ! Thank you Guys for another outstanding accomplishment.

Customer Service

Professional and courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Using it now for my other car

Repair Quality

Customer Service

Nicholas was great !

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber did a great job repairing the damage, were outstanding communicators, and completed the work ahead of schedule. What’s not to like!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It’s a small thing and doesn’t have anything to do with the quality of repairs, but when I came to pick up my car I noticed that my car had the old Kia logo, I’d prefer the new one but, like I said it’s just a small issue

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

1 - 20 of 3,091

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Alexandria  |  22304