Caliber - Alexandria - Farrington Ave
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a great job repairing the damage, were outstanding communicators, and completed the work ahead of schedule. What’s not to like!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It’s a small thing and doesn’t have anything to do with the quality of repairs, but when I came to pick up my car I noticed that my car had the old Kia logo, I’d prefer the new one but, like I said it’s just a small issue
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 2.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Barbara was great give her a raise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were excellent with communication, expertise and keeping the schedule going
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brenda provided customer service EXCELLENCE and went above and beyond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Caliber team did a great job! The repair was timely and my vehicle looks great again. Thanks John Empey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to compliment Barbara for the exceptional, excellent, above and beyond service I received even before and after my car got to Caliber shop. Prior to my car getting to Caliber, I encountered unnecessary delays from my auto insurance (S.F) and a non-prefered collision shop regarding non-OEM parts, while I was in a rental car for 30 days. I called Caliber and requested to have a manager handle the concern and issues. Barbara committed to assist me with the issues by making it work in my favor. She advocated every step of the way; returned my multiple calls at times after hours and went above and beyond to ensure the issues were resolved satisfactorily and timely. She was hands on in the shop and office, providing effective and efficient service. She definitely is an asset to Caliber Collision and I would highly recommend an award for the exceptional service! Thank you Barbara. 💯😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want to compliment Barbara for the exceptional, excellent, above and beyond service I received even before and after my car got to Caliber shop. Prior to my car getting to Caliber, I encountered unnecessary delays from my auto insurance (S.F) and a non-prefered collision shop regarding non-OEM parts, while I was in a rental car for 30 days. I called Caliber and requested to have a manager handle the concern and issues. Barbara committed to assist me with the issues by making it work in my favor. She advocated every step of the way; returned my multiple calls at times after hours and went above and beyond to ensure the issues were resolved satisfactorily and timely. She was hands on in the shop and office, providing effective and efficient service. She definitely is an asset to Caliber Collision and I would highly recommend an award for the exceptional service! Thank you Barbara. 💯😀
Customer Service - 5.0/5.0 -
Barbara was very professional, courteous, effective and efficient during the entire service period.
Returned Clean
My Experience - 5.0/5.0 -
Barbara did a great job and my vehicle was completed promptly. I’m very satisfied with the work that was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new.
Customer Service - 5.0/5.0 -
Nicholas was very helpful and knowledgeable on the process.