Caliber - Alexandria - Farrington Ave
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
all good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Good overall service.
Repair Quality - 4.0/5.0 -
Tape edges and clear coat sharp esges around door frame.
Customer Service - 4.5/5.0 -
Repairs look good overall. There were a few tape debris and clear coat sharp esges around the door frame. Also had to take it back to get a underbody plate replaced that wasn’t installed properly and was damaged. Otherwise, the team was very helpful and supportive.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car has died twice since my car left calliber collision and AAA stated that my battery was not installed properly. I have a video of proof and am expecting a manger to call me to discuss the poor quality of work completed by your staff.
Customer Service - 1.5/5.0 -
I had to continue to call to have updates regarding my cars progress and it took longer than anticipated. Additionally, received a parking ticket in the mail as someone illegally parked my car on the street.
Returned Clean
My Experience - 5.0/5.0 -
Nicholas did a great job explaining to me what was happening
My Experience - 5.0/5.0 -
Barbara did a great job to make this a great experience, including meeting me at the Metro. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Es muy temprano para decir que todo está bien pero como veo a simple vista estoy bien con los resultados
My Experience - 5.0/5.0 -
The customer service was amazing! Everyone I talked to was very attentive. I’m very thankful for their help :)
My Experience - 5.0/5.0 -
The Caliber Collision team was polite and helpful when I dropped off and picked up my car. Communication was overall good, though my car was not ready on the date that was given to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked immaculate after the dent and paint repair.
Customer Service - 5.0/5.0 -
Customer service really stood out. Very helpful staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did a great job, customer service was excellent and they even cleaned and vacuumed the inside as well! 10/10 would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Great service and repair! My car is as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Kept me abreast throughout the process. Listened to my concerns. Completed work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exemplary customer service. Kept me updated on the status of repairs and explained things in layman’s terms for ease of understanding. Vehicle was clean when returned.
Customer Service - 5.0/5.0 -
Exemplary customer service