Caliber - Algonquin

4.7 (2,788reviews)
94%
1321 Chase Street,  Algonquin,  IL  60102

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,788)

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Returned Clean

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Customer Service

I never got text updates

Returned Clean

My Experience

The repair work was excellent it took a little longer than I expected but job well done thank you

Likely to Recommend

I would absolutely recommend friends and family to use caliber collision

Repair Quality

Caliber collision did an awesome job they went over and above everything came out more than I expected thanks again

Customer Service

Caliber collision didn’t excellent job exceeded my expectations thank you very much

Returned Clean

My Experience

Was impressed with the professionalism but even more with the personable nature of the people I met. Extremely pleased with the quality of work to repair my car. Will certainly recommend Caliber to friends.

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My Experience

Very nice people that work there! Had the car fixed in no time!

Likely to Recommend

Repair Quality

Very nice people there and very efficient!

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

This place is the best

My Experience

Very satisfied with the quality of work done and the communications from. Jeff about the progress. Only negative is that I forgot to remove my sunglasses from the headliner which had to be replace the interesting thing here is that the sunglasses case was found in the car, but it was tiurned inside out and the sunglasses are missing. They were $300 prescription sunglasses that I now have to go repurchase I have a suspicion I know what happened, but can’t prove it .

My Experience

Repair looked great and your customer service was also great!

My Experience

Excellent communication! My car looks and runs like new!

Likely to Recommend

See previous comments

Repair Quality

They took in my Toyota hybrid, but apparently are not able to work on hybrids. I got my car back and within 24 hours was dead on the side of the road because my hybrid system failed. When I called to ask if I should have the car towed back to them they said they can’t fix a hybrid system and that it needed to be towed to Toyota. Why on earth would you accept a car that you Are not able to fix. So now, not only am I back in a rental, I am stealing with all these logistics right in time for the busy holiday season. I have never thought such incompetence could exist.

Customer Service

Returned Clean

My Experience

Tom and Kevin were great!

My Experience

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My Experience

Everything from start to finish was great. My car was repaired faster than I expected. They even fixed a place on my car that another shop messed up. I would definitely recommend this place to others!

My Experience

No worries, stress free process. Nice work on the repair.

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My Experience

Great communication from Jeff. I appreciated the clean up of the entire car. Job well done!

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Returned Clean

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean