Caliber - Algonquin

4.7 (2,787reviews)
94%
1321 Chase Street,  Algonquin,  IL  60102

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,787)

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My Experience

Very detailed in the restoration of my vehicle. Thank you for vacuuming the car so well. Everyone was very easy to speak with. Good people.

Likely to Recommend

Definitely recommend

Repair Quality

Great job. I looked for signs of repair and found none. Thanks!

Customer Service

Great people. Professional and outgoing from the front desk all the way back to the body technicians

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My Experience

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My Experience

You guys where the best. Constantly keeping me informed of the hole process from start to wish. One person I must mention is Scott who always texted me with up dates. To you all, you guys and girls are the beat. I will highly recommend you guys! Job well done!!!

Likely to Recommend

Repair Quality

So far so good.

Customer Service

My Experience

Please do.

Likely to Recommend

Repair Quality

The repair was poorly done.I am taking it back in today and I am hoping it will be repaired right this time.

Customer Service

I will let you know if the repair is correct this time.It is still a waste of my time to have to bring it back in for additional work.

Returned Clean

Likely to Recommend

They chipped some paint off my car and scuffed one of the plastic pieces near the rear bumper cover.

Repair Quality

Chipped paint and a scuffed piece of plastic left from the repair that were not there before. Will not be returning to that shop if I ever need any repairs

Customer Service

One of the conversations I had with Jeff was kind of unpleasant. He came off rather rude.

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My Experience

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My Experience

Excellent work .... I am very pleased.

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I will likely recommend to a friend

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Satisfied with results

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My Experience

Your poor excuse for an adjuster did not believe me when I said what had happen to my vehicle. He informed me that it was not likely that my ailment or any other steering issues were a result of the accident. I did tell him that those issues were the only reason I called to make a claim. But the guy has the audacity to tell me that my hood latch just randomly broke. My bumper is still off set. I’d much rather my car get fixed and adjusted by strippers because at least I know they will believe me and do what it takes to make the customer happy.

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Repair Quality

Great repair job and really appreciate the car wash!

Customer Service

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Returned Clean