Caliber - Algonquin

4.7 (2,790reviews)
94%
1321 Chase Street,  Algonquin,  IL  60102

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,790)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nick has been very up front about everything.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nick was extremely helpful even beyond the repair. He explained things to us about our car that we were unaware of. He was very conscientious and skilled and our car looked great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The update calls were welcomed the staff pleasant and knowledgeable. I appreciate Nick's helpfulness when I picked up the car and extra time spent

Likely to Recommend

Repair Quality

I thought I completed a survey

Customer Service

I thought I completed a survey

Likely to Recommend

Repair Quality

Customer Service

Very helpful, but the repair date kept being pushed out

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I loved how I got updates every 2 days! You guys made an unfortunate circumstance much better by knowing my car was in great hands

Likely to Recommend

Really expensive for two lights

Repair Quality

Was told to the car would take two days, it was three. Was told to expect the car Monday morning but it was done end of day. Hard to plan rides with so much time difference.

Customer Service

Front desk person was very rude when I arrived to drop off the car

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Muy buen trabajo y entregado en el tiempo acordado

My Experience

Kind and very patient with all my questions. Kept me updated regularly on the status and Nick was so nice to take extra time to help me with the sound I kept hearing to make sure it was ok.

Likely to Recommend

I would recommend to friend's and family

Repair Quality

They were great

Customer Service

They matched the color perfectly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I talked to Nick about this already. Front chrome bumper that was newly installed already had blemishes on it from the plating process. I do plan on coming back and getting that replaced.

Customer Service

I talked to Nick about this already. Front chrome bumper that was newly installed already had blemishes on it from the plating process. I do plan on coming back and getting that replaced.

Likely to Recommend

Repair Quality

Great service, great results!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

great communication, great service

Customer Service

Returned Clean

My Experience

Likely to Recommend

For sure

Repair Quality

All good

Customer Service

All good

My Experience

Great customer service. Mike let me know how things were going and explained everything they did to the car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looks great and the cleaned car was a very nice touch!

Likely to Recommend

Repair Quality

Customer Service