Caliber - Algonquin

4.7 (2,802reviews)
94%
1321 Chase Street,  Algonquin,  IL  60102

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,802)

My Experience

Have used Calibrr in the past and they have done a great job with repairs to my cars

Likely to Recommend

Repair Quality

Have sent my cars there in the past and they have done a great job in fixing my cars

Customer Service

Returned Clean

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Would recommend

Repair Quality

They were great and even dropped off my car thanks again

Customer Service

They were fast and efficient thanks again

Returned Clean

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My Experience

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Customer Service

Returned Clean

My Experience

Everyone was great! So friendly & the process was super easy. Syed was very attentive & thorough. Good experience.

Likely to Recommend

I would definitely recommend them.

Repair Quality

Super easy process and everyone was so nice.

Customer Service

The counter girl was really nice and Syed was great.

Returned Clean

My Experience

The repair itself looks great. My experience with dropping off the vehicle was not. I was there for 1 hour and 55 minutes waiting. Caliber Collision said that they have an Enterprise reservation number for a reservation, so I waited.They said they received the number from Farmers, so they advised me a reservation was set up. Why were they given a number by Farmers? Why was I advised that there was a reservation? I ended up leaving without a rental and without anyone looking at my car. I dropped it off a second time only after I had to figure out the rental process on my own. Great repair; but not great communication.

Likely to Recommend

Repair Quality

I know the team was crazy busy but was a bit perturbed I had to continually reach out for status. I heard nothing for first four days. Job was excellent in the end

Customer Service

See previous comments please

Returned Clean

My Experience

Staff kept me posted on everything they were doing. Answered all questions. Mike was great! The body work they did is perfect!

Likely to Recommend

I highly recommend Caliber! They were professional , easy to work with , and did an excellent job.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Mike was incredible! He was friendly and accommodating, meeting all of our needs. Great communication throughout our experience. The car looks brand new! Would recommend anyone I know to use Caliber in Algonquin! Everyone there was very friendly and the work was done well and done right.

Customer Service

See previous comments! Mike was fantastic as was the rest of the staff I spoke with.

Returned Clean

My Experience

Great team from front office to shop.

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Repair Quality

Customer Service

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Repair Quality

Excellent job and communication, I will recommend you 100 percent πŸ‘πŸ‘

Customer Service

Returned Clean

My Experience

My Experience

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No comment

Customer Service

My Experience

I’m very satisfied with the service you provided. Thank you very much!

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Repair Quality

Very professional service. Sure satisfied.

Customer Service

Returned Clean

My Experience

I appreciate how quickly my car was repaired & how stress free the entire process was to work with Caliber, after the headache of dealing with my hit & run. Dave did an amazing job. Picking up a shiny clean car was an added bonus. Thank you for everything.

My Experience

Your customer service is awesome! Your work exceptional. Thank you, Efrain and Lori

Likely to Recommend

Repair Quality

Awesome customer service and superb workmanship!

Customer Service

Great customer service!