Caliber - Alpharetta
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Awesome customer service from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
April was very friendly and helpful and calming my nerves!
Customer Service - 5.0/5.0 -
April was my only real interaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
April saved my experience. You need to train the call center on which shops service Teslas. I went to 3 caliber shops where my appointment was set by your call center before I got to the correct location. April was very empathetic to what i had experienced and took very good car of me!
Customer Service - 5.0/5.0 -
April is an amazing employee. Everyone I interacted with were very friendly
Returned Clean
My Experience - 5.0/5.0 -
It took longer than I thought it would, but we were kept informed of progress made. I found out that you have a backlog of EVs to repair so I guess that was the reason.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The whole process went very well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The nice lady at the front desk was amazing, she kept calling Enterprise after they had seemingly forgotten me at the Collision Center. She also was very friendly and very understanding of my situation
Returned Clean
My Experience - 0.0/5.0 -
Rachel was amazing! High recommend. I would suggest having a quote/ evaluation appt. Then order parts and call me/car back in. Way too much wasted time between drop off and actual start of work. Too much time waiting for parts and car just sits there while I could have been driving it. I didn’t have rental in my insurance plan.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
There was some confusion / misinformation about the cost. Also, never received an estimate - just asked to pay for OEM parts for a tesla. Ended up getting Allstate to pay for it.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast responsive
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would use again!
Repair Quality - 5.0/5.0 -
Could not be more pleased with the service!
Customer Service - 5.0/5.0 -
April was amazing and a great communicator!