Caliber - Alpharetta

4.7 (3,481reviews)
96%
10940 Westside Parkway,  Alpharetta,  GA  30009

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Tesla

Reviews (3,481)

My Experience

INCREDIBLE SERVICE . RYAN, NESTOR, TRAVIS are AMAZING people. They CARE for others. The QUALITY of WORK is second to NONE I COULD NOT BE HAPPIER I am a car guy. I TRUST NO ONE w my vehicle's.. CALIBER FELT LIKE HOME

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Returned Clean

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Repair Quality

Travis (Bryan) Massengale went above and beyond in dealing with an obstructionist insurance company. He remained my advocate throughout and the repair is perfect.

Customer Service

Returned Clean

My Experience

Great communication. Repair was great.

My Experience

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Great work & excellent service by Ryan.

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I highly recommend Caliber Collision Alpharetta for anyone needing collision repairs. Their customer service, communication, and craftsmanship are truly top-tier. Thank you for taking such great care of my vehicle!

Repair Quality

When I picked up my car, it looked flawless—like the accident never happened. The quality of the work, the paint match, and the attention to detail were all exceptional.

Customer Service

What really stood out was their support in working with GEICO. Ryan K. coordinated directly with my adjuster to reach an agreement on the full repair estimate, making sure nothing was missed and ensuring my vehicle got the attention it needed. His persistence and transparency gave me great confidence that everything was being handled the right way.

Returned Clean

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Returned Clean

My Experience

The car looks great and the repairs were completed close enough to the original time estimate to label the repair as on time. I spoke to two different people and both were pleasant, informative, and helpful and great to speak to. A couple of suggestions. I received three different dates via text and when I called to question one that listed the repair date considerably longer than I was given when I dropped the car off, I was told it was an issue with an app. That the app needs work, or shouldn’t be used. The insurance is in my wife’s name. I dropped the car off for repair and I gave my contact information, yet all the update texts were addressed to my wife which makes me seem irreverent. Face-to-face I was addressed as me, so may the app needs a little more work

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I found fingerprints and smudges on the seats and the ceiling inside the vehicle, and some items were missing. Also, when I arrived to pick up the car, the battery was at only 6%, so I was unable to drive it immediately. I had to spend an hour charging the vehicle myself before I could use it.

Repair Quality

I found fingerprints and smudges on the seats and the ceiling inside the vehicle, and some items were missing. Also, when I arrived to pick up the car, the battery was at only 6%, so I was unable to drive it immediately. I had to spend an hour charging the vehicle myself before I could use it.

Customer Service

I found fingerprints and smudges on the seats and the ceiling inside the vehicle, and some items were missing. Also, when I arrived to pick up the car, the battery was at only 6%, so I was unable to drive it immediately. I had to spend an hour charging the vehicle myself before I could use it.

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My Experience

Your team made this process as seamless as possible. I was truly impressed with the professionalism and quality of work. Thank you.

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My Experience

Ryan was amazing! The overall process was quick and easy!

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Communication during entire repair process was excellent. Repairs were completed ahead of schedule

Customer Service

Excellent communication during entire process

Returned Clean

My Experience

Repair was done perfectly. Team also polished the car nicely and explained nicely about the repair. It's nice to have lifetime warranty for the repair. Nice front office staff with good calming environment (Coffee, fall decorations).

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Thanks for the service. Car looked like we pulled off the car lot.

Customer Service

Returned Clean