Caliber - Alpharetta
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff was so friendly and my car looked good as new when I came to pick it up. Everyone involved went above and beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job, kept me well informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a excellent job on the repairs of the car. My ONLY issue is in the detailing of the car. While cleaning the inside of my car, they sprayed some ?Purple Cleaner? stuff that made the inside of my car smell really bad for about 3 Days. Suggest you don?t need spray that in anyone else?s car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. Caliber Collision offered great and prompt customer service! Provided weekly updates on the repairs and was very knowledgeable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Delivery delayed.
Likely to Recommend - 4.0/5.0 -
Again, too soon to tell but so far OK.
Repair Quality - 5.0/5.0 -
A little early to tell fully - with some more miles we will have a better idea and will surely advise if any issues.
Customer Service - 4.0/5.0 -
Receptionist excellent - polished, poised, professional (although it did seem she could have used some help with counter and phones due to press of business. We were disappointed with the time it took due to "wrong parts?" and "holiday season".
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Few minor issues; one we need to call about
Customer Service - 4.0/5.0 -
Seems like there are bugs to be worked out in the 'notification system'; I didn't get any emails/calls/texts for status until after the car was repaired
Returned Clean
My Experience - 5.0/5.0 -
A pleasure to work with. Would highly recommend Caliber!
Likely to Recommend - 0.5/5.0 -
Once again, I will re-rate the shop once issues are resolved. I would also like the opportunity to rate Liberty Mutuals performance in this matter.
Repair Quality - 1.5/5.0 -
Once again, still issues to be resolved.
Customer Service - 0.5/5.0 -
Issues yet to be resolved. I will rate once we come to final resolution.