Caliber - Alpharetta
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
Poor communication on updates for several delays from original dates
My Experience - 5.0/5.0 -
Delivered on time at the price committed to. Lots of progress reports. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
They said the repair was going to take a week, it took a month. I had to demand it to get my car back because they were still dragging their feet. They never once called me, or return my calls. The receptionist was very nice and pleasant. They had changes in management which I donât care about. The new manager Paul seems like he may get things moving forward in the right direction but itâs hard to tell. I wonât be recommending caliber collision in the future.
My Experience - 5.0/5.0 -
Everyone was very friendly and ready to answer any questions. The car looks and drives great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Excellent work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service in terms of repair, service and customer relationsl.
Customer Service - 5.0/5.0 -
Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0 -
Mesha was an excellent customer service representative
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Looks like new. Sticklers for detail; wonât release until itâs done right. Thanks!
Likely to Recommend - 4.5/5.0 -
Overall happy. New location, personnel problems, but great final product.
Repair Quality - 5.0/5.0 -
EXCELLENT. Like new.
Customer Service - 4.5/5.0 -
Mostly it was great, with a couple failures. Initially, when I switched repair shops I didn't get the assistance Caliber SHOULD HAVE offered; then when there was staff turnover I ended up in the dark for many days.