Caliber - Anaheim Hills
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Though I did not get my vehicle repaired here entirely, the service and communication received from this location was excellent.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would highly recommend Caliber
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
Two deep 1/4" scratches that were like that when I left Caliber
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent work. Friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Polite, cooperative, honest, and on time. Did a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never after this. I had used this location once before slightly over 1 year ago, and they were much much nicer and better.
Repair Quality - 0.5/5.0 -
Terrible experience with Caliber Anaheim Hills. I had 2 repair orders, one covered by insurance and the other I was doing without insurance. I approved both, told them to do them together as I had a rental car to cover the time period. Well, after 17 days they phoned today and said the 1st order was done so come pick up your car. They said they had not started on my 2nd order since I didn't approve their quote. I told them what they quoted me ($3,200) and told them I clearly approved it. I went to their shop and they pushed me to close out the 1st order and pay them what I owed. I said I would pay them everything once they completed job #2. We got into an argument and the Manager said, "Well, take your car since we will not do the work on job #2; take your business elsewhere". I went home and had my son drive me back to pick up my car, but first phoned to confirm I owed them $1,346 out of a $6,722 bill. They claimed I owed them $2,424. It took me almost 10 minutes to convince them I was right and they were wrong. I will never go back there nor do I recommend them to anyone.
Customer Service - 0.5/5.0 -
See prior comment
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The fender popped and out of alignment to the door and windshield. Waiting from Jesus for directions on next step. Missing final wheels alignment report.
Customer Service - 3.5/5.0 -
Missing final alignment report.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were courteous, professional and on time as promised. I would recommend them to anyone.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Jesus was great! My only complaint is that he said he’d call me on Tuesday and Thursday to update me on the progress of my car and he never called. When I called he always took my call or called me back quickly.
Customer Service - 4.5/5.0 -
See my previous comment
My Experience - 5.0/5.0 -
Great experience and great customer service. Jesus was very knowledgeable, responsive and always reachable. I would definitely come back and refer anyone who need repair services. Thank you for making my experience pleasant and my car is also great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When we got the car back, it looked as good as new! We were kept well informed throughout the repair process, and we truly appreciate the excellent service.
Customer Service - 5.0/5.0 -
We were kept well informed throughout the repair process, and we truly appreciate the excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Your team at the caliber branch in Anaheim was very professional and communicative in the repair of my vehicle. I greatly appreciated their help.