Caliber - Arlington Rx
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent work. I feel your team cared and took the time to do the job right. Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although the price to fix the scratch was a bit higher than what i expected, the repair of the scratch was perfect and deliver time was fast! Thank you!
Customer Service - 5.0/5.0 -
Kind and nice
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great. I was updated almost daily either by text or phone. Employees were nice; helpful, efficient. Couldn’t be happier with my experience.
Likely to Recommend - 5.0/5.0 -
Repeat customer.
Repair Quality - 5.0/5.0 -
Service and quality of work was exceptional. Very pleased.
Customer Service - 5.0/5.0 -
Great service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Try updating earlier, say before 5:00 if possible. But job well done.
My Experience - 5.0/5.0 -
Everybody was so friendly and helpful! The level of communication throughout the process was also amazing.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I usually dont write reviews but I was compelled to write this one. I got my car; Hyundai Veloster from them about 10 days ago. There are still 2 parts that need to be addressed. I was told that the parts were ordered and that i will get a call next week. Today, I called to inquire about the parts vut just a run around. The frobt desk transferred me to someone else who inturn tranafered me to front desk and ultimately just got their voicemail. I called again but was told that nobody was available. I am still waiting for the call Its just frustrating that even after keeping the car for over 2 weeks, there were 2 parts missing / need replacement. There is no proper follow up and i ll still need to go there again to get them put in.
Customer Service - 0.5/5.0 -
Just getting the run around for the 2 parts still missing / needing replacement despite calling them twice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision was smooth and easy, with no hassles at all. The staff was very friendly and accommodating. They took the car, inspected it, provided an estimate, and revised the estimate (down in my case) as they got further into the repair. They also kept me fully informed on the process and status, and coordinated with the insurance company to make sure I had a rental car throughout the repair time. In the end, my car looks like it just rolled off the showroom. Absolutely no hassles! I could not have asked for a better experience.
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
What could be easier? Caliber Collision took my damaged car, evaluated the damage, repaired it, and returned the car as good as new. They also handled all the coordination with the insurance company, and even made the rental vehicle seem less.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The employees were courteous and answered all of my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the Front to the back of the house everyone was courteous and wonderful
Customer Service - 5.0/5.0 -
Wonderful