Caliber - Arlington - South Cooper
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate being kept up to date on the progress of my car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The mirror they replaced looks great but the worker scratched my door badly in the process. I saw it before I left and showed it to Greg Woods my service advisor who showed it to his boss. They will take care of it but it is an inconvenience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My bumper looks so nice! The paint match is perfect! Better than new! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
I brought my vehicle in due to front end damage after hitting a brick mailbox. When I dropped the car off I advised my rep that my vehicle also had hail damage from the recent storms that I had not yet had repaired and wanted the hail damage repaired while in the shop. The hood had significant damage and had to be replaced which obviously took care of the hail damage to the hood. However, the hail damage to other areas of the vehicle were not repaired. I contacted the rep after I picked up my vehicle and was told I needed to provided the hail estimate from my insurance company and he would contact me to schedule a time to bring my car back. I emailed the rep on 05/13/16 with the estimate and as of today have yet to hear back.
Customer Service - 2.5/5.0 -
My car was finally ready two days after the original completion date. My rep did not call me to let me know my car was ready. I contacted Caliber at 5:10 PM, my rep was already gone for the day, another employee said it was being washed and he would be there after the 5:30 closing time and I could come pick it up.