Caliber - Arlington - Southwest
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
JOB WELL DONE!👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice. Also they said it would be ready on the 17th and it was. Very happy about that.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a clean job, thank And professional and the service 100% good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Besides missing some caps in the engine, the car looks and sounds as beautiful before my wreck. Thank you for doing such a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
i am so happy i decided to choose this location, front desk lady, Derrell & Alex were so nice, they made the whole process soo smooth and easy. My car was done in no time and looks brand new. I will definitely be recommending & coming back if needed! You guys have a great team!
My Experience - 5.0/5.0 -
We were kept informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lupe did a fantastic job at keeping me in the loop of the entire process. I had no issues or any concerns. He was very professional and thorough in his work. 5 Stars 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alexander was super nice and helpful. A solid individual.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job! It looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks likr new.
Customer Service - 3.5/5.0 -
I wasn't updated as often as expected. Ther were problems getting parts and i wasn't informed until i called.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex was amazing and so generous to take care of my car and get it out as fast as possible! Thank you guys so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Left my car running and looking great! Alex and the whole team was such great help
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding communication and repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service, super friendly and an amazing repair! Thank You!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were excellent with the repairs and paid attention to every detail of the repairs.
Customer Service - 5.0/5.0 -
They were friendly, polite, understanding, and frequently updated me with every detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex and Amber made the experience better.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Problem noted when the vehicle was ready for pick up. Not sure how no one noticed the crack in the bumper corner was still showing. Was told a part had to be ordered. Three times the part came in broken. Enterprise rental kept texting me stating my lease was up on the eighth. Caliber said they would fix it. A few days later I would receive a new text from enterprise. Spoke with enterprise today and they showed no notes from caliber calling. Enterprise said I needed to call insurance. Insurance said I needed to call caliber. Finally got my vehicle back today. On the same part, paint was non existent. I told them to just touch it up as I wanted my vehicle back!! While driving, I noticed a pattern on my newly painted mirror. Thought it was the mirror. Stoped and took a look. The mirror was not the problem. The texture on the new part does not match the one on my drivers side. Took it back and was told that that is what they received. Does anyone take pride in the jobs in which they are paid for? I know I do. Not pleased with the final product!!