Caliber - Arlington VA

4.8 (8,064reviews)
96%
4072 South Four Mile Run Drive,  Arlington,  VA  22206

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (8,064)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout highlight, with frequent text and phone updates keeping customers informed throughout the process. Timeliness was widely appreciated, as repairs were often completed ahead of schedule, saving customers rental car costs. Staff were described as professional, friendly, and genuinely caring. Customers also appreciated the complimentary vehicle cleaning. A few customers noted areas for improvement directly from their feedback, including occasional delays, gaps in early-stage communication, and isolated quality concerns such as misaligned parts or incomplete repairs.
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"The team at Caliber Collision did a phenomenal job on my Bz4x. Not only did they complete the work in record time, but they also had ..." Read more
"... the extensive damage to my vehicle, the team did an outstanding job of fully restoring it to the point where it was like it never happened. Further, the ..." Read more
"The work was excellent. My van looks brand new. Its like the accident never happened. Updates were ..." Read more
"The paint repair was excellent, but the rear camera is misaligned and needs to be adjusted."
"... alternative transportation. When I picked up the vehicle, there was a small scratch in the precise area where the car was repairedpainted." Read more
"... concerned. Estimate was on target. No surprise cost. Repaired before estimated due date." Read more
"... emails detailing the progress of the repair. ALSO, you got the repair done a week earlier than promised saving me out-of-pocket rental car costs." Read more
"... repair. Estimate indicated about 3 days of work. Missed estimated completion date of Jan 30 by a week and a half. That extra time cost me hundreds of dollars ..." Read more
"They said 15 days that take over 22 days"
"It was ready two weeks early, which was actually a bit frustrating because it complicated plans with the ..." Read more
"... and the entire experience. I especially appreciated the ongoing communication throughout the repair process. Thank you!" Read more
"Your communication system is excellent. I really appreciated being kept informed throughout."
"I appreciated the regular status update text messages and the fact that work was completed ahead of projected date."
"The team was very communicative. They went out of their way to help me. They even drove me to a car rental ..." Read more
"... but in the days following dropping the vehicle off I was completely in the dark. Even just being clear about when a vehicle would be evaluated would be ..." Read more

My Experience

my contact could not locate a headlight for my 2025 Subaru Forster Hybrid. He told me that it was not available, restricted. I had to call to find this out. The update messages I received didn't tell me this. It was a very generic message I got

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Returned Clean

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I was well satisfied with the service.

Repair Quality

The staff (Holly) kept me well informed during the process and I got my car back before the expected date. The repair was very well done.

Customer Service

Excellent customer service.

Returned Clean

My Experience

Holly and Roxanna gave me outstanding service!

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Repair Quality

Holly and Roxanna gave me outstanding service! They get me back on the road so I can move forward with my life!

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Returned Clean

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Repair Quality

You guys did not fully repair the bottom of the doorframe. Part of it is hanging off. Any way that this can be fixed?

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You guys didn’t fully fix my car

Returned Clean

My Experience

Excellent repair of my BMW Very thorough discussion of what needed to be repaired.

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Returned Clean

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Great service and they kept me updated very step of the way.

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Returned Clean

My Experience

I’m very excited to repair my car in the caliber collusion center and the customer service is amazing.my car repair service is the best. I appreciate a lot.

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I would definitely recommend

Repair Quality

Did a great job

Customer Service

Great customer service

Returned Clean

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Returned Clean

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My Experience

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Repair Quality

Willie inform me on every step that was taken to repair my car. Great customer service overall nice person.

Customer Service