Caliber - Arlington VA
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Gas cap no longer works correctly. New scratch on door. Residue left on side panel.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Gas cap doesn't work now, new scratch on door, left residue on side panel
Customer Service - 5.0/5.0 -
Great communication
My Experience - 5.0/5.0 -
kyle was very helpful and communicative. Car looks great too. terrell was also very helpful when i came to pick up my car, confirming with usaa that my deductible was waived. Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle was awesome keeping me informed, terrell was very helpful at checkout
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I cannot say enough good things about your service from beginning to end. Everyone I worked with there, including Terrell Stephens and Holly, were first class. Terrell kept me posted on repairs every step of the way. And the finished product is beautiful. Also appreciated your great relationship with Enterprise rental cars. And with USAA. Thank you very much for a great job!
My Experience - 5.0/5.0 -
Very efficient. Helped facilitate the car rental as well. Car was so clean when I got it back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Only reason I'm not giving a 10, is because of scratch on side door.
Repair Quality - 5.0/5.0 -
Body work for damages were great, but the scratch on the back driver side door was not cool to see.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
It still looks like there is a chip in the new paint.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Terrel was great! Getting my car fixed here was a great experience. The costumer service was amazing and everyone was so friendly! I will definitely be back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. The staff went out of their way to make it hassle free.
Likely to Recommend - 5.0/5.0 -
Very good customer service
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Very responsive, making the experience hassle free
My Experience - 5.0/5.0 -
I am so impressed and appreciative of the ongoing communication and care with which Kyle handled the repair process for my car. The work was done efficiently and the final product really looks like a new vehicle. I wouldn't hesitate to recommend this business, and especially Kyle, for car repairs. Katherine Kany
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber Collision without hesitation.
Repair Quality - 5.0/5.0 -
I am delighted at the quality of work done on my car. Some of the body was actually punctured and torn by the vehicle causing the damaged.
Customer Service - 5.0/5.0 -
I wish Incoukd make this number 20 to reflect the customer service provided by Kyle. He kept me informed daily and answered all my questions. He really was most helpful -- even worrying that I would have to pay for my rental if I was not able to pick up the car when it was finished. So thoughtful!
My Experience - 5.0/5.0 -
Very easy process and I'm very happy with the work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle was friendly and attentive. Great job!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service.