Caliber - Arlington VA
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Truly as good an experience as one could hope for given dents and deductibles! Many thanks to John and Rachel for impeccable customer service. And they're really nice, happy people too!
Likely to Recommend - 0.5/5.0 -
Careless work, resulting in additional time wasted to fully complete repair.
Repair Quality - 1.0/5.0 -
Workers damaged passenger door during repairs - no longer opens from the inside.
Customer Service - 1.5/5.0 -
No guarantee that they will fix damage they caused to my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle was always extremely nice, understanding and helpful. He made the process a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I did have to follow up when they promised to call, but it was mostly okay.
Returned Clean
My Experience - 5.0/5.0 -
Customer service was great. Very courteous and one representative did a walk through of the repairs with me.
My Experience - 5.0/5.0 -
Really appreciate Kyle's attentiveness and communication throughout repairs. Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication from Caliber collision about the status of my repairs was outstanding. They delivered my vehicle when they said they would and they made the process painless and enjoyable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Shannon and Rachel really stepped it up and took are of me after the appointment was cancelled accidentally by another location
My Experience - 5.0/5.0 -
Incredibly fast and professional. I would highly recommend your services to others
My Experience - 5.0/5.0 -
Very friendly, helpful and knowledgeable staff. Job was finished earlier than scheduled. I'm very pleased overall. I would use their services again and would recommend them to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Kyle is great!
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rachel was great start to finish. Car accidwnts are never fun.. but the process of getting everything back to normal was easy and seemless. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle was very willing and able to help. Great display of customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kyle was very good about keeping me updated on the status of the car's repairs. It was good to know it was being worked on, and finished before I expected. Having a real person to talk to is great. Kyle was pleasant, answered all of my questions. It was a very good experience.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!