Caliber - Arnold
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Awesome customer service from start to finish. The car looks fantastic. Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service and customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
April was very professional and kind
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just wish it could have taken less time. I didn't like having to drive someone else's car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Incomplete re-assembly, paint chipping, skid plate fell down while driving. Working on getting fixed again. Which is good for turnaround.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
April (service advisor) and Hope(front desk) made the whole experience very easy. From start to finish, I was guided thru the process. If I ever need another service repair I will definitely call Caliber Collision.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
April went above and beyond! Thank you so much to her and to the staff for fixing my jeep and for the time, dedication and attention to detail every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Arrived home looked over car sunlight and scratches on rear that were there before.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This whole situation was so stressful. You guys made the repair process stress-free and simple. I really appreciate it
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cannot say enough about how grateful I am for the quality of work but the communication process, especially while we dealt with the insurance company issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber is an excellent example of a customer centric company that will go over and beyond for quality.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Let me start by saying my ENTIRE experience was nothing less than amazing! From the time I dropped off my vehicle til the time I picked it up, communication and updates were SUPERB! Once I received my vehicle back, it looked as if nothing ever happened. From the Delmar location to the Arnold location, Thank you to everyone that played a part in restoring my truck! I highly appreciate all the timing that was put into making the repairs and will recommend anyone needing service to you in the future. :)
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am so happy I met the 1 person that took care of my car from the beginning to the end, she is very professional and patient with me and answered every question I had. God bless her and her family and thank you to all of caliber for working on my vehicle. Thank you Hason for working on my vehicle you done a great job. God bless you
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Anthony thoroughly handled my situation in an exceptional manner. He was very detailed and kept me informed as to the repair progress. - Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did an absolutely amazing job. Communication from Anthony was top notch. Do not hesitate to take your vehicle here if you need repairs.