Caliber - Arnold

4.8 (1,247reviews)
96%
1535 Big Bill Rd,  Arnold,  MO  63010

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,247)

My Experience

Best customer service and communication I’ve ever received from a Collision & Auto Body Repair shop! Communication was timely and thorough leaving no questions unanswered throughout the entire repair process. Repair work was impeccable returning vehicle to showroom quality! AND Repair work completed ahead of schedule! Caliber met and exceeded all expectations! Highly recommend!

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Repair Quality

Customer Service

Outstanding!

Returned Clean

My Experience

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I would be sure they understood how their pocess worked for us...

Repair Quality

The body work is great.

Customer Service

Customer service is great when your there in person, but once the text updates started coming in, the information is very different.

Returned Clean

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Repair Quality

Customer Service

Long time to fix the car. I was kept updated.

My Experience

Very nice people very clean shop always willing to help

My Experience

All of your staff was very friendly and communicated with me often about the status of my vehicle. I feel like you did a thorough repair job in a timely manner. I'm so happy to have my vehicle back in such great condition, and I will refer you to anyone needing repair work done on their vehicle. Thank you!

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My Experience

Service was wonderful, I appreciate the texts keeping me updated on the progress. Everything went smooth and even took my rental back for me!

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The whole process was easy with no worries. They handled everything and then some. Kept me updated every step. Would recommend to everyone.

Customer Service

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Always

Repair Quality

Great group of professionals! They worked with the insurance company with great patience kept be satisfied always!

Customer Service

Great people

Returned Clean

My Experience

Anthony was great. Car was cleaner and even ready before promised. I will definitely recommend to others.

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Great communication

My Experience

Everything went smoothly. Car looks great. Appreciate the car being so clean when we picked it up.

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Returned Clean

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My Experience

Your team did a great job. Please tell them all thank you.

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Returned Clean

My Experience

I think the work was exceptional, my only complaint was the amount of time to get our car back. Changing completion dates made it difficult and costly with regard to the rental vehicle.

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Excellent work. I had to take my car back to the dealer for help setting up some of the features on it. This had nothing to do with the repair. While at the dealer the technician looked over the repair work done and he also thought it was excellent.

Repair Quality

Several missed and rescheduled completion dates made it difficult for me to manage my schedule with the rental. The repair itself was excellent!

Customer Service

Courteous and friendly

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My Experience

Everyone was very courteous and professional. You made this experience easy and stress free

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My Experience

I am amazed by my experience with this auto body business. They were very friendly, kept me well informed and got my vehicle done two days ahead of time the job they did was perfect and they also detailed my car spectacular job. If I ever have to go back again. I would use them hands-down.

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Repair Quality

I would totally bring my cars there all the time and service was impeccable and was very informed through the whole process. My vehicle looks amazing.

Customer Service

My Experience

Every thing was great except the ‘bad’ doors to replace the damaged one and in reality it wasn’t your fault - just the damaged doors that the companies were trying to pass off as replacements!! All in all, you all did a fantastic job and I really appreciate the notes during the process! JOB WELL DONE!!!

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Was very happy with the individuals who worked with me and kept me informed every step of the process!! Not meaning this in a bad way… but I hope I won’t need their service again! But if by chance it happens again, look forward to working with you!

Repair Quality

Was very happy with entire process with the exception of Progressive dragging their feet!

Customer Service

Both individuals I had contact with were very professional and kept me well informed!

Returned Clean

Likely to Recommend

I would refer this company 100%

Repair Quality

My vehicle looks amazing!!!! 😍

Customer Service

Very respectful, caring, informative and kept me updated every step of way!

Returned Clean