Caliber - Asheville - Brevard Rd

4.7 (1,316reviews)
93%
895 Brevard Rd,  Asheville,  NC  28806

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,316)

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Repair Quality

I am satisfied with my car being repaired to its original status

Customer Service

I received update calls and was notified when insurance cleared the repairs.

Returned Clean

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Amy was great! Very helpful!

Returned Clean

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Very much will recommend your place of business

Repair Quality

Customer Service

The person that handled my claim very professionally. She was pleasant and knowledgeable about the whole process

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Customer Service

Returned Clean

Likely to Recommend

Definitely!

Repair Quality

I had an excellent experience at Caliber! The staff was friendly, professional, courteous, welcoming, knowledgeable, and made me feel at ease. The job was very timely and professional. The shop was clean and inviting. Jodi kept me well informed. I was very pleased!

Customer Service

Absolutely amazing! Couldn’t be more pleased!

Returned Clean

Likely to Recommend

Yes! Definitely recommend!

Repair Quality

Wonderful!

Customer Service

Excellent! Amy kept me abreast every step of the way!

Returned Clean

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Repair Quality

I am very pleased with the end result of the repairs to my car!

Customer Service

Jodie Bonner was very helpful and thorough during the entire process of repairs. She was also very kind in person and I am very pleased with her professionalism during a difficult time.

Returned Clean

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Repair Quality

Fixed to perfection,great job guys thank you so much you all are awsome

Customer Service

Very satisfied with the service I received from Jodie and the ladies at the front desk

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Repair Quality

Paint color does not match my car

Customer Service

Jodie was very nice

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Repair Quality

Work was done very well however AC was not put back properly and will have to return to have that put right.

Customer Service

Amy was great to work with

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Everyone I worked with was friendly, pleasant, professional and accommodating … especially Jody & Travis. Overall service was terrific!

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Repair Quality

Parts delay main issue

Customer Service

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I am still considering returning my car to determine if an improvement on one small issue is possible, but I would HIGHLY recommend Caliber Collision.

Repair Quality

I think that a better job could have been done matching the body work.

Customer Service

Caliber Collision is a veery well managed and staffed business. Customer service is EXCELLENT.

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My Experience

Amy was super great! She was friendly and personable from our first encounter, she explained things well during our first meeting, and let me know next steps before I left. She kept me up to date while my car was being repaired, and she was awesome and friendly when we picked it up. The car looks great and like nothing ever happened to it (someone backed into the side causing major scrapes and dents). Knock on wood nothing ever happens to my car again, but if it does, I know exactly where I’ll be going and where to recommend to my friends/family!

Likely to Recommend

Repair Quality

Amy was fantastic, informative, and kept me up to date on the status. My car looks great and like nothing ever happened to it!

Customer Service

I loved working with Amy! She’s the best!

Returned Clean

Likely to Recommend

I will recommend this location to all my van life friends in the country. I know I can rely on Caliber Collision in the future and am so thankful that out of all the auto shops in North Carolina, they were the ones who did the repair on my van.

Repair Quality

Customer Service

I just can’t speak highly enough about the team at Caliber Collision, specifically Travis and Amy. I immediately knew I was in good hands speaking with Travis the first day at the shop, and truly feel like God blessed me by being able to work with Caliber Collision. As the weeks went on, with auto parts continuing to be on backorder, Amy worked incredibly hard to get my van fixed and was dealing with incredibly rude insurance agents all the while. She kept me updated on the process. Not only that she was kind, considerate, compassionate, and personal as she answered all my questions and put up with my many phone calls throughout the weeks. Amy provided a feeling of comfort for me, during a really stressful experience, and I am so thankful for her. Someone give this woman a raise!

Likely to Recommend

Repair Quality

Jody was helpful with progress reports

Customer Service

Never met them. Damage to my vehicle was light

Returned Clean