Caliber - Ashland

4.8 (3,443reviews)
96%
12210 Washington Highway,  Ashland,  VA  23005

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,443)

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My Experience

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Repair Quality

Thank you for your service

Customer Service

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Very Satisfied with the service

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Would absolutely recommend

Repair Quality

Everything was repaid efficiently in a timely manner, would highly recommend

Customer Service

Everything went great, I got updated through out the entire process. They were very efficient!

Returned Clean

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Customer Service

Returned Clean

My Experience

My Experience

I loved the communication on the process of my car. When I picked up my car I noticed they vacuumed and made it look nice. They are so friendly. It was an amazing experience.

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It's extremely convenient to have Enterprise car rental in the same building.

Repair Quality

Way too early to tell, for certain, how satisfied we are with the repair! But the process went great.

Customer Service

Returned Clean

My Experience

Thank you for the professionalism.

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Repair Quality

Caliber did a great job with my car. David was incredible to work with. Everyone was very friendly and knowledgeable.

Customer Service

As mentioned, David was awesome to work with. He made me feel like I was in good hands. Very impressive customer service.

Returned Clean

My Experience

David and Susan both exceeded my expectations. The process was so easy, continuous updates, and David even got my car done early per my request so i didn’t have to pay out of pocket for a rental. Stellar job on repairs. Susan was efficient and took care of all the details. Would definitely recommend.

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Repair Quality

Car was not cleaned gaps on the hood are not the same engine light came on after driving it for 30 minutes

Customer Service

Returned Clean

My Experience

Nice and did a good job

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Repair Quality

Great job

Customer Service

Nice and professional Would use again

Returned Clean

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Customer Service

My Experience

Caliber Collision keep giving me inaccurate information on when my car would be complete. Because Caliber was short staffed, I believe I had to pay several days to rent a vehicle than was needed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The communication was awesome! Staff were friendly! Will recommend to anyone!