Caliber - Ashwaubenon

4.8 (675reviews)
96%
3091 Market Street,  Ashwaubenon,  WI  54304

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (675)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional communication, with frequent text and phone updates keeping them informed throughout the repair process. Repair quality was highlighted as outstanding, with many noting their vehicles looked brand new or better than before. Timeliness was a strong point, as numerous customers reported their vehicles were completed ahead of schedule. Staff friendliness and professionalism were repeatedly commended, and several customers appreciated the added touch of having their vehicles cleaned inside and out. A few customers noted minor concerns, including occasional parts delays, cleanliness inconsistencies, and isolated cases of unresolved mechanical issues, as mentioned directly in their feedback.
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"... our vehicle. The team is extremely professional, the open and transparent communication was much appreciated. There was never a moment where we were wondering ..." Read more
"... job with the extensive repairs on my vehicle. Their thoroughness in finding all the damage, detail in completing all the needed repairs, and care even with cleaning ..." Read more
"Outstanding repair shop, impressed with attention to detail, and communication. Quality of workmanship was impeccable"
"Phenomenal customer service! Every employee was so kind and detailed throughout our experience with our vehicle ..." Read more
"... front desk rep. All were great and very friendly. Work that was done on our vehicle was superb. Flawless! At the end, and to our surprise, our vehicle came ..." Read more
"... and transparent communication was much appreciated. There was never a moment where we were wondering what the status of the repairs were. The team even took ..." Read more
"Caliber communicated every step of the way what the progress and status was of my vehicle. The repairs were finished ..." Read more
"Communication WAS EXCELLENT! They constantly kept me updated with text messages on my car repair."
"Loved the text updates which were done almost daily. Great communication and when we first brought the ..." Read more
"Daily updates were appreciated! Process of my car repair was explained thoroughly, and any questions I had ..." Read more

Likely to Recommend

Everyone I spoke with at Caliber (sorry I can’t remember all the names) was very professional and very nice anytime I called.

Repair Quality

Customer Service

Kaleb was ready anytime to answer any questions we had

Returned Clean

My Experience

Getting your car fixed is never a fun time, but this team made it easy! From my initial phone call answering all of my questions, to bringing my car in with smiling faces, then consistent communication throughout the whole process. Thank you all!!

Likely to Recommend

Did a wonderful job!

Repair Quality

From calling in with questions to double checking everything during pick up, such an easy process!

Customer Service

Receptionist was very helpful and kind. Estimator was the same. Both very timely and considerate. It was greatly appreciated!

Returned Clean

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My Experience

Very communicative. The young lady at the front desk is incredibly knowledgeable and informative. Made this experience easy and comfortable. She is in a word - outstanding!! Caleb did a great job as well. Good team and a better experience! Thanks!

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Returned Clean

My Experience

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Repair Quality

They did a great job. Communication from start to finish was great!

Customer Service

My Experience

Car was done earlier than expected. Looks great. Very courteous employees. Will be my first and only choice if needed again

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Returned Clean

My Experience

The workmanship is amazing! The communication process was stellar as was the service from Caleb. Thank you all so very much!!

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Who wouldn’t recommend them?

Repair Quality

It looks fabulous!!

Customer Service

Caleb and the young lady at the front desk were both amazing! Caleb’s communication was prompt, professional, and greatly appreciated!

Returned Clean

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Returned Clean

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Great communication! Fast and high quality results.

My Experience

Communication WAS EXCELLENT! They constantly kept me updated with text messages on my car repair.

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My Experience

Kept us up to date on the progress and did an excellent job on the repairs!