Caliber - Auburn

4.9 (2,876reviews)
99%
375 Nevada Street,  Auburn,  CA  95603

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (2,876)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team receives high marks for proactive communication, providing frequent updates via calls and texts throughout the repair process. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond are frequently celebrated. A few customers noted isolated concerns such as minor paint issues, missing items, or parts delays, though these were flagged directly by customers and were generally resolved promptly. Overall, the vast majority of feedback reflects an exceptional, customer-focused repair experience with strong recommendations to friends and family.
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"Excellent customer service, repair and final detailing of our vehicle."
"I had a great experience with Caliber Collision. My truck looks amazing, the staff was professional and easy to work with, communication was excellent, ..." Read more
"They made my car look like the accident never happened!"
"Excellent company. Good communication. Quality work."
"Beyond satisfied and surpassed expectations"
"... thorough 2. When job began updates were frequent 3. Job was completed earlier than expected 4. Cost was exactly as expected 5. Service was friendly ..." Read more
"The repair was done before promised. People there were nice and professional. I would go there again ..." Read more
"a day earlier than anticipated. repair was during holidays, so I anticipated longer repair times."
"Caliber always does a great job in a timely fashion"
"Took just over a week. Very fast."
"The team kept me updated consistently throughout the process and completed the repair in a very efficient manner. ..." Read more
"... are so impressed with all aspects of this company. Communication, quality, personal attention, professionalism, all of it. We will absolutely use them again if ..." Read more
"They are great. Called and gave me several updates"
"Great service. And contacted me several times to know the status"
"Everyone did excellent! Great communication throughout the experience and I didnt have to stress about anything."

My Experience

Great work, great service. Support staff keep us aware of everything going on with the car

Likely to Recommend

Repair Quality

Great work, great customer service

Customer Service

Returned Clean

My Experience

Caliber was quick to complete the repair and did a fine job

My Experience

Malaya was superb. She was on top of things every minute. She went above and beyond making sure the car was perfect. Your technicians were top notch and your paint guy is a great talent. Thank you, Alan

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100%

Repair Quality

Customer Service

Returned Clean

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Customer Service

Michaela is the best

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My Experience

Robert did a fantastic job communicating and getting the truck dialed in. Super exited to get my Babe back

My Experience

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Customer Service

Quick. Good communication.

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Returned Clean

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My Experience

Makayla Denny went above & beyond my expectations. She was able to fix the GEICO mistakes and get me in and out of the shop smoothly. She gets my vote for employee of the year!

My Experience

Everyone that o had the pleasure of speaking with at Caliber were nothing short of angels. Not only did my car come back to me fixed perfectly and CLEANED! They kept me updated through every step of the way. I will forever and ever recommend Caliber. Thank you to the entire team and especially Robert.

My Experience

The experience was great. Your customer service reps were very helpful, responsive, and the delivery service was a fantastic bonus since it’s difficult to plan to retrieve it ourselves on short notice.

My Experience

Working with Caliber Collision was by far the best experience I have ever had with any body shop or mechanic. Makayla was a pleasure. I was amazed the quick turn around for completion of the repairs and the repairs appear to be flawless. Thank you for such a pleasant experience.