Caliber - Austin - Bluff Bend

4.8 (3,649reviews)
97%
11011 Bluff Bend Drive,  Austin,  TX  78753

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,649)

Likely to Recommend

Repair Quality

Very good job done on the truck. Jennifer was very communicative and the quality of the repair was very high. Only reasons for 9/10 is because there was some rubber trim that needed some adjustment, a missing grommet, and the bed door has slightly lost its dampening while opening. Seems like a lot but for the amount of work that was done these are tiny issues, overall great job!

Customer Service

Jennifer was very communicative and was willing to help make the pickup process as simple as possible

Likely to Recommend

Absolutely 100%

Repair Quality

Car looks like nothing happened to it. Caliber did an amazing job. Our representative Manny was excellent. Professionalism at its best. Will recommend!

Customer Service

Great customer service. Kept me up to date on what was done to my vehicle every week.

Returned Clean

My Experience

Quick service, good updates, great work Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good quality on the repair, the only problem was the timing that was not able to be commited

Customer Service

Very good

Returned Clean

My Experience

Good communication

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

From now on, Caliber Collision will be our go-to for our auto body work that needs to be repaired! The professionalism of employees and quality of work done was amazing and far surpassed our expectations! TYSM Caliber Collision!

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

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Repair Quality

Great communication from everyone involved

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Communication was great, every phone interaction was great. Only issue I had was after my car was picked up, I was informed Caliber would be in contact with Enterprise, but the charges for my rental did not stop the day I picked up my car(Friday). Charges were still incurring through Monday when I contacted Enterprise to see if they’d picked up their car, as I hadn’t received my deposit back from them yet.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My suv looked brand new !! Thank you Caliber for great services .

Customer Service

Likely to Recommend

Definitely will recommend this location!

Repair Quality

Everyone was very nice and helpful. They had me all fixed up and out the door in a week, albeit my damage wasn't major but enough to make a visit.

Customer Service

Excellent. Very nice and kept me informed.

Returned Clean

My Experience

I started my process at the Liberty Hill location and had a great experience with the staff there. They were professional. They were thoughtful. They were prompt and I felt like I was in great hands. My car was done transferred to another location In Austin, where the repairs were actually done. I loved the communication from caliber as a whole, letting me know what was going on with my car and where it was located at any given moment, the time that it took to get my car fixed was less than I expected, which is always a great thing and I am very happy with the way the repairs look and my car operates. Thank you all so much.

Likely to Recommend

Repair Quality

My car looks better now than before the accident. Their communication, quality of work and over all experience was fantastic! I will never go anywhere else!

Customer Service

Returned Clean

My Experience

I appreciate the fact that you kept me updated throughout the entire process and addressed every question I asked. Thank you for your patience and thorough responses to my concerns.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team worked hard to get me in and out quickly

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

The process was super easy and not stressful at all. Manuel Flores Service Advisor was very helpful and kept communication open and informative. I appreciated everything that was completed on my vehicle. Absolutely no regrets

Likely to Recommend

Repair Quality

Jorge and all your staff were fabulous!!!

Customer Service

Returned Clean