Caliber - Austin - Bluff Bend

4.8 (3,632reviews)
97%
11011 Bluff Bend Drive,  Austin,  TX  78753

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,632)

My Experience

Raunel was very communicative and the work done looks great. The only feedback I have is to clean the interior of the car where the work was done. There was white residue on the side panels of the car and on the back area carpet. The outside work looks nice, inside was pretty dirty.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Everything went great from beginning to end. Very satisfied and vehicle looks like new!

Customer Service

Very well

Returned Clean

Likely to Recommend

Very positive experience from start to finish. Also the level of detail far exceeds any other body shop ive seen. These are definately experienced profesionals and have a high bar for quality.

Repair Quality

The repaired site looks very good, we cant tell anything happened at all. Looking at the work sheet beforehand to what all was done to it, we were nervous things wouldnt align correctly or paint would look off in certain light. Upon seeing the vehicle we were no longer worried and were completely satisfied with the work done. No concerns. Staff made sure to run through everything done and ensure us it was set to go and welcomed any return visits if not to our satisfaction.

Customer Service

Very pleasant people all around, probably the best interactions I've had at aby kind of body shop/mechanic place.

Returned Clean

Likely to Recommend

Repair Quality

Yall guys did an amazing work on my lovely truck, and I want to say thank you

Customer Service

Returned Clean

My Experience

Excellent service!

My Experience

Manny was incredibly communicative, transparent, and kind during the process. I enjoyed working with him!

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Repair Quality

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Repair Quality

Customer Service

My Experience

Jorge was very nice and he listened to our concerns on our vehicle, and he was good at communicating thru text messages with updates. Receptionist was also very nice

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Repair Quality

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My Experience

Alex and his team did a great job of putting my SUV back together. It pretty much looks brand new again. Alex kept me informed through the process and was very professional and friendly! I would highly recommend this shop.

Likely to Recommend

Repair Quality

The repair looks great and so far I have not noticed anything that looks or feels out of place.

Customer Service

Alex was very professional and kept me up to speed throughout the entire process.

My Experience

Very thorough and attentive to details on my car and in communication with us.

Likely to Recommend

Great work and great customer care!

Repair Quality

It looks great

Customer Service

Alex with Caliber Collision was so courteous and called frequently to keep me updated on my car.

My Experience

Although a few things were still being worked on, the quality of work was great and the people who work there were friendly and professional. 10/10

Likely to Recommend

Good quality service

Repair Quality

Made the car look brand new

Customer Service

They were very informative and friendly

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Repair Quality

Customer Service

My Experience

Great customer service! Alex was great, as was the woman at the front desk. Thank you!

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Repair Quality

Customer Service

Everyone was very professional and friendly

My Experience

Jorge was fantastic and was so thorough and patient and persistent. Great communication from him.

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My Experience

Manny the advisor did a excellent job keeping me updated on everything 5 ๐ŸŒŸ thank you.

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Repair Quality

Manny did and excellent job thank you

Customer Service

My Experience

Excellent service and communication. Jorge was super!

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Customer Service

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