Caliber - Austin - Braker Lane
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was sometimes difficult to connect to the right person
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great customer service, always kept me in the loop of what was going on. Great communication and great service.
Customer Service - 5.0/5.0 -
great customer service.
Returned Clean
My Experience - 5.0/5.0 -
Jennifer was great, very insightful 👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I'm very satisfied with the quality of the repair. My only complaint would be about the how long it took to complete the repair. There was an issue with identifying the getting a replacement part that extended the time to complete the repair, but I don't think that was Caliber's fault - they were led astray by a parts guy at a dealership. It was frustrating in any case to have to wait that long to get my truck back.
Customer Service - 5.0/5.0 -
Delays notwithstanding, I was completely satisfied with the customer service, especially from Garrik. Top notch.
Returned Clean
My Experience - 5.0/5.0 -
It was amazing service and comfort from day 1 until pickup. Will recommend to anyone who needs service done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely fantastic. Everyone I interacted with was amazing and personable, Jennifer specifically. 10/10 service!
Returned Clean
My Experience - 5.0/5.0 -
Jennifer made a stressful situation so easy and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A job well done. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I felt very comfortable and at ease. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Garrik did an excellent job of keeping me informed throughout the process and was a pleasure to work. Caliber restored my truck to new. Job well done sums it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jennifer and her entire team did a great job. It looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect repair completed ahead of schedule. Appreciated progress texts throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent customer service
Repair Quality - 5.0/5.0 -
Excellent job!
Customer Service - 5.0/5.0 -
Professional, detailed and friendly!